Joy Gadiano
Killeen,TX
Summary
Dynamic Certified Pharmacy Technician with proven expertise at Walmart in medication dispensing and patient education. Adept at inventory management and regulatory compliance, ensuring optimal workflow. Recognized for exceptional customer service and attention to detail, enhancing patient satisfaction and safety in medication handling. Committed to maintaining confidentiality and adhering to HIPAA regulations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
06.2015 - Current
- Processed and dispensed medications accurately in compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory levels and ordering medication supplies.
- Educated patients on proper medication usage and potential side effects effectively.
- Collaborated with healthcare professionals to address patient medication concerns promptly.
- Computer skills are necessary for using pharmacy software and managing electronic records.
- Customer service is required for effectively interacting with patients.
Retail Sales Associate
Ross Dress for Less
Killeen, Texas
06.2006 - 06.2013
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Operated point-of-sale systems, ensuring accurate transaction processing and cash handling.
- Organized merchandise displays to maximize visual appeal and customer engagement.
Cashier
Island Pacific Supermarket
Vallejo, CA
10.2002 - 12.2003
- Processed customer transactions efficiently using point-of-sale system.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted in training new cashiers on operational procedures and best practices.
Education
Certificate of Pharmacy Technician - Pharmacy Technician
Temple College
Temple, TX08.2013
No Degree - General Studies
Central Texas College
Killeen, TXHigh School Diploma -
Camiling Catholic School
Camiling, Tarlac, Philippines04-2000
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Insurance billing
- HIPAA regulations
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Workflow optimization
- Prescription interpretation
- Patient confidentiality
- Insurance verification
- Pharmacy law compliance
- Inventory management
- Regulatory compliance
- HIPAA
- Updating medication histories
- Prescription verification
- Prescription management
- Time management
- Multitasking and organization
- Verbal and written communication
- Medication preparation
- Proper labeling procedures
- Refill requests
- FDA and HIPAA compliance
- Insurance confirmation
- Stocking medications
- Prescription labeling
- Patient paperwork
- Proper labeling
- Confidentiality and HIPAA
- Answering customer questions
- Drug safety
- Supply restocking
- Drug inventory management
- Processing payments
- Stocking shelves
- Receiving incoming supplies
- Medication labels
- Prescription filling
- Medicare and medicaid process
- Order verification
- FDA drug safety guidelines
- Interpreting orders
- Verifying orders
- Resolving customer issues
- Secure storage of medications
- Ordering and stocking medications
- Labeling prescriptions
- Certified pharmacy technician (cpht)
- Cash register operations
- HIPAA compliance
- Medication storage and labeling
- Insurance processing
Certification
- CPhT - Certified Pharmacy Technician
Languages
Tagalog
Native or Bilingual
Timeline
Certified Pharmacy Technician
Walmart
06.2015 - Current
Retail Sales Associate
Ross Dress for Less
06.2006 - 06.2013
Cashier
Island Pacific Supermarket
10.2002 - 12.2003
Certificate of Pharmacy Technician - Pharmacy Technician
Temple College
No Degree - General Studies
Central Texas College
High School Diploma -
Camiling Catholic School