Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Gaffney

Denham Springs,LA

Summary

Dynamic and dependable professional with a proven track record at Jimmy Johns Sandwich Shop, excelling in customer service and timely deliveries. Recognized for maintaining a positive attitude while enhancing customer satisfaction and effectively managing time. Skilled in route optimization and collaboration, ensuring efficient operations in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Jimmy Johns Sandwich Shop
02.2019 - Current
  • Deliver orders to customer doorsteps and business offices.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Improve customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
  • Operate vehicle safely in highly congested areas with no traffic violations.
  • Complete rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Stay at Home Mom

Work From Home Moms
11.2015 - 01.2019
  • Dedicated and organized stay-at-home mom with a strong ability to manage multiple tasks effectively.
  • Proficient in budget management and financial planning through personal experience in household budgeting.
  • Skilled in time management and prioritizing responsibilities to ensure a productive home environment.

Server

Longhorn Steakhouse
11.2010 - 11.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Education

No Degree - Medical Assistant

Remington College
Baton Rouge, LA
08-2001

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Clean driving record

Timeline

Delivery Driver

Jimmy Johns Sandwich Shop
02.2019 - Current

Stay at Home Mom

Work From Home Moms
11.2015 - 01.2019

Server

Longhorn Steakhouse
11.2010 - 11.2015

No Degree - Medical Assistant

Remington College

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