Joy Harbin

• Assisted customers with prescription queries and medication information.
• Maintained inventory by restocking shelves and organizing products.
• Processed customer transactions accurately using point-of-sale systems.
• Answered phone calls and directed inquiries to appropriate staff members.
• Helped locate prescriptions and answer prescription question using RX
• Collaborated with pharmacists to ensure timely prescription fulfillment.
• Assisted customers with inquiries and complaints in a professional manner.
• Answered phones in a courteous manner while providing excellent customer service.
• Communicated with customers and employees to answer questions or explain information.
• Performed data entry tasks to update customer accounts records.
• Utilized computer software programs to create reports, labels, forms.
• Operated cash register to process cash, check, and credit card transactions.
• Processed payments, refunds, and exchanges accurately and efficiently.
• Followed confidentiality rules to preserve data quality and reduce potential information compromise.
• Answered multi-line telephone system and routed calls to appropriate personnel.
• Maintained inventory levels of office supplies and equipment as needed.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
• Delivered messages and ran errands

• Ensured cleanliness and organization of work areas for safety compliance.

• Educated customers on over-the-counter medications and health products available.

• Provided excellent customer service in a fast-paced dining environment.
• Took orders accurately and efficiently from diverse clientele.
• Processed payments and handled cash transactions securely.
• Maintained cleanliness and organization of dining area and service stations.
• Assisted in training new team members on service protocols.
• Resolved customer complaints promptly and professionally.
• Followed food safety guidelines to maintain health standards.
• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Delivered food orders promptly and courteously.
• Cleaned tables and chairs to prepare dining area for next customers.
• Assisted in training new servers.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Followed health safety guidelines when preparing and serving food products.
• Checked food before serving it to customers.
• Greeted guests and provided menus.
• Stayed informed about daily specials, new menu items, promotions.
• Prepared drinks according to standard recipes.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Stocked service areas with supplies during slow periods.
• Informed customers of daily specials and signature menu items.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Filled condiments and napkin containers during slack periods.