JOY IRELAND
Fort Thomas,KY
Summary
Dynamic sales professional with a proven track record of outstanding performance, recognized for exceptional sales strategy and customer relationship management. As an Elite Coach, I enhanced team performance while achieving multiple Sales Counselor of the Year awards. Skilled in market analysis and effective communication, I drive results and foster lasting client relationships.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sales Counselor & Elite Coach
Fischer Homes
Erlanger, USA
06.2013 - Current
- Consistently ranked among the top 10 sales performers nationwide within Fischer Homes, specializing in selling single-family homes, patio homes, condominiums, and townhomes.
- Collaborate with prospective buyers to define needs and propose tailored solutions, negotiating pricing and incentives while assisting in crafting financial strategies to achieve desired budgets.
- Cultivate and maintain robust relationships with prospects, clients, and realtors, fostering a positive home buying experience that generates referrals and repeat business.
- Selected as an Elite Coach for training and mentoring new Sales Counselors, enhancing team performance and sales strategies.
- Honored as Fischer Homes Sales Counselor of the Year in 2014, 2015, 2016, and 2017.
Real Estate Agent
HUFF REALTY/CINDY B! REALTORS
Northern KY, USA
01.2007 - 04.2012
- Delivered exceptional service to home buyers and sellers, achieving over $3 million in real estate sales in the inaugural year.
Branch Manager
PROSTAFF
Chicago, USA
09.2001 - 05.2002
- Led administrative staffing division, driving a 50% increase in billings within the first year and achieving a gross margin increase of 61% during tenure.
Area Manager
LAKESHORE STAFFING GROUP
Chicago, USA
11.2000 - 09.2001
- Opened and managed suburban branch offices, responsible for selling services and overseeing hiring, training, and development of sales and service teams while negotiating bill/hire rates.
Branch Manager
DUNHILL STAFFING SYSTEMS
Chicago, USA
10.1997 - 11.2000
- Promoted to Branch Manager with full P&L accountability, responsible for budgeting, hiring, training, and mentoring staff, and increasing yearly revenue and profit margins.
Account Executive
DUNHILL STAFFING SYSTEMS
Chicago, USA
01.1995 - 10.1997
- Contributed to the establishment and growth of the temporary staffing division, achieving a promotion to Sales Manager due to strong performance.
Education
Bachelor of Business Administration - Marketing
University of Kentucky
Lexington, KYSkills
- Sales Strategy & Negotiation
- Customer Relationship Management
- Team Leadership & Training
- Market Analysis
- Effective Communication
- Team coaching
Certification
Graduate of Northern Kentucky School of Real Estate
• Licensed Real Estate Agent # 68152
• Licensed Real Estate Agent # 68152
Timeline
Sales Counselor & Elite Coach
Fischer Homes
06.2013 - Current
Real Estate Agent
HUFF REALTY/CINDY B! REALTORS
01.2007 - 04.2012
Branch Manager
PROSTAFF
09.2001 - 05.2002
Area Manager
LAKESHORE STAFFING GROUP
11.2000 - 09.2001
Branch Manager
DUNHILL STAFFING SYSTEMS
10.1997 - 11.2000
Account Executive
DUNHILL STAFFING SYSTEMS
01.1995 - 10.1997
Bachelor of Business Administration - Marketing
University of Kentucky