Joy Jackson
Sassafras Eclectic Food Joint- Hostess/Server
Carson City,NV
Summary
Motivated Hostess/Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Bartender
Carson City Cigar Bar
04.2023 - 03.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Substitute Teacher, K-12/Special Education Paraprofessional
Carson City School District
08.2023 - Current
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Provided instruction for students in core subject areas.
- Assigned, explained and graded homework.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Assessed student work and provided constructive feedback.
Teachers Assistant PAES Lab
Douglas High School DCSD
02.2023 - 08.2023
- Worked cooperatively with other teachers and administrators to help students reach learning objectives.
- Evaluated student assignments and course work.
- Supported student physical, mental, and social development using classroom activities.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Supported student learning objectives through personalized and small group assistance
Substitute Teacher/ Para Professional
Douglas County School Disrict
12.2022 - 02.2023
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Provided instruction for students in core subject areas.
- Repeatedly requested as substitute teacher/para by teachers based on excellent past referrals and trusted performance.
Cashier/Hostess
Rise
11.2021 - 12.2022
- Exhibited high energy and professionalism when dealing with clients and staff.
- Processed customer service orders promptly to increase customer satisfaction.
- Trained new personnel regarding company operations, policies and services.
Cashier
ZenLeaf FKA Sierra Well
08.2020 - 08.2021
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Associate of Arts - Education
Western Nevada College
Carson City, NV 06.2013 - Current
Skills
Menu Memorization
Beverage Preparation
Guest Engagement
Exceptional customer service
Order Accuracy
Sales expertise
Suggestive Selling
Item promotion
Timeline
Substitute Teacher, K-12/Special Education Paraprofessional
Carson City School District
08.2023 - Current
Bartender
Carson City Cigar Bar
04.2023 - 03.2024
Teachers Assistant PAES Lab
Douglas High School DCSD
02.2023 - 08.2023
Substitute Teacher/ Para Professional
Douglas County School Disrict
12.2022 - 02.2023
Cashier/Hostess
Rise
11.2021 - 12.2022
Cashier
ZenLeaf FKA Sierra Well
08.2020 - 08.2021
Associate of Arts - Education
Western Nevada College
06.2013 - Current