Joy Hawkins
Valrico
Summary
Skilled medical assistant specializing in medication administration, patient education, and electronic health record management. Proven track record in optimizing patient care and improving clinic operations. Strong ability to enhance workflow efficiency and support healthcare teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
AdventHealth
Tampa
10.2021 - Current
- Administered medications and vaccinations according to physician directives.
- Facilitated patient examinations and medical procedures, enhancing provider efficiency.
- Maintained accurate electronic health records, supporting optimal patient care.
- Educated patients on treatment plans and follow-up care, promoting adherence and understanding.
Certified Medical Assistant
Womens Care Florida
Brandon
12.2018 - 10.2021
- Interviewed patients to verify information, record comprehensive medical history, and confirm visit purpose for effective care management.
- Educated patients on prenatal health practices and available resources.
- Managed appointment scheduling for obstetric patients to enhance patient flow and optimize clinic operations.
- Supported prenatal care by preparing examination rooms and equipment.
- Prepared specimens for laboratory testing and conducted routine laboratory tests.
- Collected urine samples for drug screens and pregnancy tests to ensure accurate diagnostic results.
Clinical Manager
Pediatric Associates of Tampa Bay
Trinity
10.2005 - 12.2018
- Managed daily operations of pediatric care services, optimizing staff scheduling and resource allocation to enhance service delivery.
- Implemented policies to enhance patient safety and elevate quality of care.
- Trained and mentored clinical staff on best practices and procedures, fostering a culture of continuous improvement.
- Ensured compliance with healthcare regulations and standards through regular audits.
- Intervened on behalf of patients to secure optimal outcomes in care delivery.
- Supervised staff in executing patient care services, ensuring adherence to high standards and improving patient satisfaction.
Education
Medical Assistant Diploma - Medical Assistant
Concorde Career College
Fort Lauderdale, FL02-1998
High School Diploma -
Miramar High School
Miramar, FL06-1988
Associate of Science -
South University
Royal Palm Beach, FloridaSkills
- Medication administration
- Vaccination protocols
- Patient intake procedures
- Laboratory testing procedures
- EHR management
- Compliance auditing
- Problem solving
- Effective communication skills
- Patient education and support
Affiliations
- Volunteer for feeding the homeless
- Care Giver for Autistic Children & Adults
- Church of Christ Ministry
Accomplishments
- Employee of the 1st Quater 2025 (GME)
Certification
- BLS Instructor
Timeline
Certified Medical Assistant
AdventHealth
10.2021 - Current
Certified Medical Assistant
Womens Care Florida
12.2018 - 10.2021
Clinical Manager
Pediatric Associates of Tampa Bay
10.2005 - 12.2018
Medical Assistant Diploma - Medical Assistant
Concorde Career College
High School Diploma -
Miramar High School
Associate of Science -
South University