Joy Means
WINSTONSALEM,NC
Summary
Results-driven Assistant Store Manager experienced in team leadership and operational management. Delivered high productivity and efficiency through effective inventory management, staff training, and sales strategy implementation. Focused on enhancing team performance and fostering positive customer experiences to drive business growth.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Citi Trends
WINSTONSALEM, NC
06.2025 - 09.2026
- Assisted in managing daily store operations and maintaining inventory levels.
- Supervised staff to ensure excellent customer service and store presentation.
- Coordinated promotional displays that increased product visibility and drove sales.
- Implemented training programs for new employees on store policies and procedures to ensure consistent service quality.
- Monitored sales trends to identify areas for improvement and support decision-making.
- Managed cash handling processes, including deposits and register reconciliation.
- Managed daily cash handling procedures and resolved discrepancies.
- Resolved customer complaints through empathetic listening and providing solutions.
Skills
- Inventory management
- Sales forecasting
- Sales analysis
- Retail analytics
- Inventory tracking
- Stock management
- Loss prevention
- Merchandising displays
- Visual merchandising
- Promotional strategies
- Cash handling
- Staff supervision
- Employee training
- New hire training
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Team building
- Attention to detail
- Conflict resolution
- Effective communication
- Adaptability to change
Timeline
Assistant Store Manager
Citi Trends
06.2025 - 09.2026