Joy Obe

Austin,TX

Summary

Driven and resourceful administrative professional with 11+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Passionate about joining a remote-first company that values flexibility, respect, and collaboration.

Overview

years of professional experience

Work History

Executive Assistant /Senior Administrative Support Specialist

Visa

06.2020 - Current

Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for the executive team and senior management group.
Facilitated training and onboarding for incoming office staff.
Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
Managed complex schedules for multiple executives, ensuring timely appointments and meetings.
Built and maintained Smartsheet meeting agendas and action trackers to document notes, decisions, and follow-ups.
Used Smartsheet automation to send reminders and status updates, reducing manual follow up.
Supported leadership reporting by updating Smartsheet dashboards highlighting progress and risks.

Program Coordinator

PayPal

04.2015 - 05.2020

Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Managed budgets effectively, ensured resource allocation was optimized for maximum project success.
Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Supervised multiple projects from start to delivery by prioritizing needs and delegating assignments.
Coordinated multiple projects across cross-functional teams in a fast-paced environment.
Tracked project timelines, deliverables, and dependencies using Smartsheet to ensure on-time execution.
Maintained Smartsheet project plans and status trackers to provide real-time visibility to stakeholders.
Used Smartsheet reporting and dashboards to support leadership updates and decision-making.
Managed budgets, documentation, and change requests while maintaining alignment with project goals.
Facilitated regular project meetings, capturing notes, risks, and action items for follow up.

Education

Bachelor Of Law - Law

University of Jos

Jos, Plateau State, Nigeria

MBA - Business Administration

Western Governors University

Salt Lake City, UT

04-2025

Skills

Schedule & calendar planning
Executive support
Document preparation
Business correspondence
Inbox & correspondence management
Confidentiality & discretion

Google workspace & Microsoft office 365
Zoom, Slack, Asana, Trello, and Smartsheet
Meeting & travel coordination
Expense & budget tracking
Time management & prioritization
Strong communication & writing skills

PROFESSIONAL ATTRIBUTES

Highly organized with attention to detail
Ability to multitask and adapt quickly to new technologies
Values integrity, kindness, and transparency in every professional interaction
Strong interpersonal and written communication skills
Self-motivated and independent with a passion for helping others succeed

Timeline