JOY ROGERS
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CMA position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Owner/Transport Driver
Irie Transport
08.2020 - Current
- Operated with safety and skill to avoid accidents and delays.
- Transport kids from home to school, from school to home or kids center.
- Founded and managed transport business, growing revenue.
Medical Assistant
METHODIST CARDIOLOGY ASSOCIATES SUGAR LAND
08.2013 - 08.2024
- Epic Super User
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
PSR
ZOLL LIFEVEST
01.2019 - 10.2021
- Patient Service Representative
- Educate patient on how to work holter monitor.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness
Medical Assistant/Medical Billing Coder
RAMON C. TY, M.D., P.A
04.2011 - 08.2013
- Filed and updated patient information and medical records.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Nursing Assistant
HI-TECH MEDICAL SERVICE
01.2005 - 10.2011
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
JOE HOSS HOME CARE
02.2001 - 08.2005
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
BLS Instructor
American Heart Association
Houston, TX07.2024
Phlebotomist
Fortris
Houston, TX04.2014
Medical Billing And Coding
CBCS, Sanford Brown College
Houston, TX2011
Certified Medical Assistant -
Texas School of Business
Houston, TX2009
Certified Nursing Assistant
Career Institute of Houston
Houston, TX2001
Skills
- EKG Set Up and Monitoring
- Medical Terminology
- Phlebotomy
- EMR Systems
- Human Anatomy and Physiology
- Medications Familiarity
- Knowledge of EKG Rhythm Interpretation
- Customer Service
- HIPAA Compliance
- Operating EKG Equipment
- Medical Billing and Coding
Timeline
Owner/Transport Driver
Irie Transport
08.2020 - Current
PSR
ZOLL LIFEVEST
01.2019 - 10.2021
Medical Assistant
METHODIST CARDIOLOGY ASSOCIATES SUGAR LAND
08.2013 - 08.2024
Medical Assistant/Medical Billing Coder
RAMON C. TY, M.D., P.A
04.2011 - 08.2013
Certified Nursing Assistant
HI-TECH MEDICAL SERVICE
01.2005 - 10.2011
Certified Nursing Assistant
JOE HOSS HOME CARE
02.2001 - 08.2005
BLS Instructor
American Heart Association
Phlebotomist
Fortris
Medical Billing And Coding
CBCS, Sanford Brown College
Certified Medical Assistant -
Texas School of Business
Certified Nursing Assistant
Career Institute of Houston
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