Joy Sharp
Chattanooga,Tennessee
Summary
Dynamic Driver Manager with a proven track record at Covenant Transport, enhancing driver morale and productivity through effective communication and rigorous safety standards. Skilled in conflict resolution and route management, I've significantly reduced accidents and improved operational efficiency. Expert in fostering team unity and driving performance to meet stringent delivery schedules.
Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Logical Transportation Manager with 15-year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents.
Overview
14
14
years of professional experience
Work History
Driver Manager
Covenant Transport
05.2021 - Current
- Addressed driver communications and provided required data to drivers.
- Coordinated with drivers to organize timely pickup and delivery.
- Identified process breakdowns and developed improvement plans to resolve.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Linehaul Service Manager
Fedex
11.2010 - 04.2020
- Worked closely with personnel, customers, and contractors to resolve problems.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Criminal Justice
Everest College
Phoenix, AZ05-2010
Skills
- Conflict resolution techniques
- Delivery scheduling
- Materials tracking
- Effective communication
- Training program development
- Safety procedures
- Driver training
- Route management
- Driver evaluation
- Safety issues monitoring
- Driver coordination
- Team building
- Driver scheduling
Timeline
Driver Manager
Covenant Transport
05.2021 - Current
Linehaul Service Manager
Fedex
11.2010 - 04.2020
Bachelor of Science - Criminal Justice
Everest College
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