Joy Vincent
JCPenney
Minneapolis,MN
1
Certification
14
years of professional experience
Knowledgeable in all beauty industry corners, with solid background in promoting brand engagement and enhancing customer experience. Successfully facilitated numerous product launches and marketing campaigns to boost brand visibility. Demonstrated strong interpersonal and communication skills while effectively managing public interactions and promotional events.
Work History
Salon Coordinator
9 Months- Scheduled appointments by phone, email and in person and recommended additional services.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Assisted stylists with client consultations, ensuring a clear understanding of desired services and outcomes.
Hair Stylist
3 Years- Managed front desk operations, booking appointments for all salon stylists.
- Advanced to designer stylist, establishing and growing a loyal clientele.
- Support team members as required.
- Assisted team members with their tasks and responsibilities. as required.
Color Consultant / Social Media / Scheduler
2 Years 4 Months- Ranked as leading customer service representative during company start-up customer service representative during company start-up.
- Responsible for managing inbound email, chat and social media accounts.
- Managed inbound email, chat, and social media accounts.
- Applied color to models for marketing department, supporting promotional campaigns.
- Managing order fulfillment through entry and shipping.
Assistant Stylist / Sales
2 Years 4 Months- Supported stylists during busy shifts by preparing tools and products.
- Performed shampooing, deep conditioning, and blow-drying to ensure optimal client satisfaction.
- Applied color, managed phone inquiries, and scheduled appointments to streamline salon operations.
Education
Cosmetology license - Cosmetology
Skills
Outstanding customer service
Strong communication skills
Tracking reports
Flexible schedule
Expert with product knowledge
Food safety
Business Management
Consistent and organize
Certification
- Cosmetology license
- September 2011 to Present (2024)
- Currently active in the states of California and Minnesota.
Timeline
Salon Coordinator
JCPenney
11.2025 - CurrentRead More
Hair Stylist
JCPenney Salon
04.2022 - 04.2025Read More
Color Consultant / Social Media / Scheduler
Madison Reed
07.2014 - 11.2016Read More
Assistant Stylist / Sales
Kasai Hair
03.2012 - 07.2014Read More
Marinello School of Beauty
Cosmetology license from Cosmetology
Read More