Joy Williams
Chino,CA
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
9
9
years of professional experience
Work History
COVID-19 Tester
Testing Hollywood
06.2021 - 04.2023
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
Cashier/Sales Associate
Macys Department Store
12.2016 - 10.2017
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Cashier
Sears
05.2014 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Speech Language Pathology
Santa Ana College
Santa Ana, CASkills
- Cash Register Systems
- Time Management Skills
- Customer Service Excellence
- Teamwork and Collaboration
- Self-Motivated
Timeline
COVID-19 Tester
Testing Hollywood
06.2021 - 04.2023
Cashier/Sales Associate
Macys Department Store
12.2016 - 10.2017
Cashier
Sears
05.2014 - 07.2016
Speech Language Pathology
Santa Ana College
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