Joya Saxena

• Greeted customers at counter to fulfill requests and answer questions.
• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Learned other teammates' work tasks to train as backup.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
• Offered product samples to customers, generating additional sales through taste-testing.
• Created appealing food arrangements for party trays and specialized orders.
• Calculated total items needed to assemble party trays and placed orders for inventory.
• Received payment via cash, check, card or mobile payment and processed promptly, resulting in Number% accuracy rate.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared salads, soups and sandwiches for customers.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Replenished serving stations with fresh food and cleaned up spills.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Observed customer purchases in line and differentiated between standard portions.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Prepared recipe ingredients by washing, peeling, cutting and measuring.
• Filled out daily shift log to record amount of food prepared, used and leftover.

As president, I organized events on Mills College campus and presided over all the meetings we had. My most notable achievement was organizing the World Bindi Day event for the Hindu holiday Navratri.

March For Our Lives was an organization created during the aftermath of the Parkland shooting in 2018. As a policy researcher for the San Diego chapter, my job was to research policies for Gun violence prevention and bring that information to meetings. In addition, I spoke to the city council and fought for these policies to be passed and I organized town halls to discuss Gun violence.

• Sorted, organized and maintained files.
• Answered and transferred incoming telephone calls, taking messages for various staff members.
• Analyzed problems and worked with teams to develop solutions.

I answered phone calls on Aeiramique’s behalf and I knocked on the doors of constituents in her district to get them to vote for her.