Kentisa Jackson
Atlanta,GA
Summary
Your summary will appear here
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix
Atlanta, GA
12.2021 - Current
- Provides premier customer service, including greeting customers and answering their questions
- Maintain Publix standards for freshness and sanitation
- Sells products by providing customers with information needed to make product-related decisions
- Fills, maintains, and rotates products and displays
- Prepares special orders and party trays
- Operate meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment
- Assists with other duties as assigned.
High Security Officer
First Data / Fiserv
GEORGIA
06.2023 - 01.2024
- Monitor computer and camera and database alarms at work station
- Report and investigate any security breaches and type up incidents and send to GSI
- Greet incoming Fiserv employees
- Activate badges to New Hires or Forgotten badges to Fiserv Employees only
- Protect and Secure property and data information and Fiserv employees.
Electronics Sales Associate
Walmart
Stone Mountain, GA
05.2020 - 11.2021
- Eagerly assist with the customer needs and wants while providing excellent customer service
- Stock freight
- Check and change the modulars and their prices
- Check the bins daily
- Check out the customers at the register.
Overnight Receiver/Stocker
Lowe's
Atlanta, GA
09.2019 - 09.2021
- Unload truck and stock the product on the shelves.
Cashier/Cook
Atlanta Public Schools
Atlanta, GA
09.2014 - 05.2020
- Adhere to Sodexo cash handling policies and procedures when operating cash register, receiving payments (cash or charge) from customers for goods/services, and verifying cash drawer at beginning of shift
- Ensure coolers, freezers, bread drawers, and steam wells (e.g
- Gravy, soup) are set at the correct temperatures and labeled, and record equipment and food temperatures on HACCP chart
- Set up and breakdown workstations with all necessary supplies
- Organize cleaning chemicals and supplies and keep them separate from food products
- Clean and sanitize floors, food stations, food equipment, and drains, and dust/wipe down walls, doors, lights, ceiling tiles, vents and trash cans
- Serve food and assist in serving deli, loading pizza oven, serving pizza and entrees
- Exception knowledge of food inventory, menus and production methods
- Managing the front of the cafeteria to ensure customers are served
- Assist manager in the office with closing sales, correctly calculating inventory, ordering appropriate supplies, answering incoming calls
- Make recommendations to improve department operations
- Basic comprehension of Edison and POS system.
Cashier and Customer Service
Zaxby's
07.2013 - 09.2014
- Efficiently processing orders at a high speed of service, and served food in a clean and safe environment.
Cashier/Cook and Catering Assistant
Spelman College
Atlanta, GA
09.2009 - 08.2014
- Operate card system to determine student eligibility of meal plan use
- Report any student issues that students may have with their cards or meal plan
- Prepares all food items for scheduled functions under the supervision of the Catering Director
- Occasionally drive the golf cart to deliver food and beverages to catering site
- Demonstrates complete understanding of menu items
- Occasionally help staff set up rooms
- Preparing ingredients, such as chopping vegetables and cutting meat, and cooking food
- Ensuring the quality of meals and checking the quality of ingredients
- Follow kitchen safety standards, such as storing food properly and using safe food handling practices
- Take and label mini samples of all prepared food in case any issues occur.
Cashier/Customer Service
Food Depot
09.2007 - 05.2008
- Performed a number of duties to include bagging groceries, greeting customers, and cashiering.
Cashier/Customer Service
Burger King
11.2005 - 04.2007
- Prepped and cooked food; staffed front counter and drive-thru
- Opened and closed restaurant, counted inventory, and cashiered.
Education
High school or equivalent -
Morrow High School
Morrow, GA01.2005
Skills
- Cashiering skills
- Excellent Customer Service Skills
- Verbal and Writing skills
- Multitasking abilities in a fast-paced environment
- Stocking
- Merchandising Skills
- People Skills
- Safety Training in all areas of rental, food service and in corporate business
Certification
- AED Certification
- Driver's License
- Guard Card
- Act 120
- Baton Permit
- PERC Card
Timeline
High Security Officer
First Data / Fiserv
06.2023 - 01.2024
Deli Clerk
Publix
12.2021 - Current
Electronics Sales Associate
Walmart
05.2020 - 11.2021
Overnight Receiver/Stocker
Lowe's
09.2019 - 09.2021
Cashier/Cook
Atlanta Public Schools
09.2014 - 05.2020
Cashier and Customer Service
Zaxby's
07.2013 - 09.2014
Cashier/Cook and Catering Assistant
Spelman College
09.2009 - 08.2014
Cashier/Customer Service
Food Depot
09.2007 - 05.2008
Cashier/Customer Service
Burger King
11.2005 - 04.2007
High school or equivalent -
Morrow High School