Joyce Bartens
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in computers and office environment. Ready to bring 15 years of relevant work experience to your team.
Overview
13
13
years of professional experience
Work History
Commercial Energy Consultant
Commercial Energy Consultants
Fairview Heights, IL
02.2018 - Current
- Contributed to client interaction via in person meetings, email and conference calls.
- Prepared audit reports containing energy analysis results or recommendations for energy cost savings.
- Recommended energy-efficient technologies or alternate energy sources.
- Taught customers how to reduce energy usage and directly cut costs with proactive strategies.
- Gathered and analyzed field information to assess current costs, problems and potential for energy savings.
- Demonstrated creative and efficient use of software tools, analytical methods and computer models to develop solutions.
- Worked with clients to achieve high-performance design and sustainable project goals.
Receptionist/Sales Support Coordinator
Ed Morse Automotive Group
Red Bud, IL
09.2021 - 04.2022
- Assisted customers with sales needs such as inventory and shipping questions.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Adeptly managed multi-line phone system and pleasantly greeted all customers
- Provided best-in-class real-time sales support for customers while leading by example for sales team members.
Sales/Owner
Bartens Media
Steeleville, Illinois
05.2010 - 05.2017
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Optimized team hiring, training and performance.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Education
Bachelor of Science - Marketing
Illinois State University
Normal, IL05.1990
Associate of Science - Business Administration And Accounting
John A. Logan College
Carterville, IL05.1988
High School Diploma -
Trico High School
Campbell-Hill, IL05.1986
Skills
- Patient Greeting
- Payment Collection
- Positive Patient Experiences
- Proficient Computer skills for Microsoft Office Programs
- Document Filing
- System Updates
- Patient Registration
- Office Administration
- Office Supplies and Inventory
- Patient Care and Confidentiality
- Multi-Line Telephone Systems
- Appointment Scheduling
- Customer Service
- Word Processing
- Outbound Calling
Timeline
Receptionist/Sales Support Coordinator
Ed Morse Automotive Group
09.2021 - 04.2022
Commercial Energy Consultant
Commercial Energy Consultants
02.2018 - Current
Sales/Owner
Bartens Media
05.2010 - 05.2017
Bachelor of Science - Marketing
Illinois State University
Associate of Science - Business Administration And Accounting
John A. Logan College
High School Diploma -
Trico High School
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