Adobe Suite
Joyce Calixto
Senior Account Executive
Chicago,IL
Summary
Successful at revitalizing customer engagement and achieving dramatic growth with revolutionary strategies. Proficient in product monetization and mobilization approaches to boost long-term growth and building relationships. Offering 11 years of related experience and a strong desire to exceed in sales and the success of the company.
Overview
2
2
Languages
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Sr. Account Executive
Guaranteed Rate Insurance
Chicago, IL
02.2019 - Current
- Analyze risks and make recommendations with appropriate insurance carriers.
- Serve as the main point-of-contact for all escalated client issues to ensure proper resolution with partners..
- Strengthened new and existing relationships with loan officers, loan team, borrowers and partnered carriers.
- Obtained pricing deals and negotiated contracts with carrier underwriters to provide the best coverage according to lender requirements.
Commercial Lines Jr. Producer
Insureon
Chicago, IL
03.2018 - 11.2018
- Selected to build and grow ADP referral partnership in the west coast market with a focus on commercial property and casualty insurance.
- Worked with small business owners to ensure the optimal coverage is offered, including quoting and/or follow-up.
- Developed and maintained a sound understanding of carrier appetite, guidelines, and target market classes.
- Work optimally with team of producers to ensure monthly sales targets are achieved.
Account Manager
Insureon Solutions
Chicago, IL
06.2017 - 03.2018
- Effectively use online carrier resources, automation tools, and computer software.
- Secured high-value accounts through consultative selling, effective customer solutions and new business opportunities.
- Educated clients on coverages and updated account information to maintain high standards of client service.
- Ability to remarket accounts, cross sell, renew and amend existing policies.
Management Trainee
Enterprise Holdings
Chicago, IL
12.2015 - 03.2016
- Networked and built strong presence with community business owners to maintain steady referrals.
- Identified daily trends with company reports to analyze sales, gross profit, and inventory activity.
- Worked with management to develop and implement actions that protect company assets and profitability.
- Created internal control of day-to-day transactions and punctually opened and closed business.
Education
Bachelor of Science - Marketing, Commercial Graphics
Olivet Nazarene University
Bourbonnais, IL 08.2013 - 12.2015
Associate of Science - Health Career Professions
Illinois Central College
East Peoria, IL 08.2011 - 05.2013
Skills
Customer service and retention
Product and service expertise
Business development and planning
Systems and software programs
Training and mentoring
Underwriting and due diligence
Client service optimization
Customer Relations
Consultative sales techniques
Inter-department collaboration
Software
Applied Epic
Google Drive
MS Office
Salesforce
Timeline
Sr. Account Executive
Guaranteed Rate Insurance
02.2019 - Current
Commercial Lines Jr. Producer
Insureon
03.2018 - 11.2018
Account Manager
Insureon Solutions
06.2017 - 03.2018
Management Trainee
Enterprise Holdings
12.2015 - 03.2016
Bachelor of Science - Marketing, Commercial Graphics
Olivet Nazarene University
08.2013 - 12.2015
Associate of Science - Health Career Professions
Illinois Central College
08.2011 - 05.2013