Summary
Overview
Work History
Education
Skills
Software
Timeline
GeneralManager

Joyce Calixto

Senior Account Executive
Chicago,IL

Summary

Successful at revitalizing customer engagement and achieving dramatic growth with revolutionary strategies. Proficient in product monetization and mobilization approaches to boost long-term growth and building relationships. Offering 11 years of related experience and a strong desire to exceed in sales and the success of the company.

Overview

2
2
Languages
4
4
years of post-secondary education
4
4
years of professional experience

Work History

Sr. Account Executive

Guaranteed Rate Insurance
Chicago, IL
02.2019 - Current
  • Analyze risks and make recommendations with appropriate insurance carriers.
  • Serve as the main point-of-contact for all escalated client issues to ensure proper resolution with partners..
  • Strengthened new and existing relationships with loan officers, loan team, borrowers and partnered carriers.
  • Obtained pricing deals and negotiated contracts with carrier underwriters to provide the best coverage according to lender requirements.

Commercial Lines Jr. Producer

Insureon
Chicago, IL
03.2018 - 11.2018
  • Selected to build and grow ADP referral partnership in the west coast market with a focus on commercial property and casualty insurance.
  • Worked with small business owners to ensure the optimal coverage is offered, including quoting and/or follow-up.
  • Developed and maintained a sound understanding of carrier appetite, guidelines, and target market classes.
  • Work optimally with team of producers to ensure monthly sales targets are achieved.

Account Manager

Insureon Solutions
Chicago, IL
06.2017 - 03.2018
  • Effectively use online carrier resources, automation tools, and computer software.
  • Secured high-value accounts through consultative selling, effective customer solutions and new business opportunities.
  • Educated clients on coverages and updated account information to maintain high standards of client service.
  • Ability to remarket accounts, cross sell, renew and amend existing policies.

Management Trainee

Enterprise Holdings
Chicago, IL
12.2015 - 03.2016
  • Networked and built strong presence with community business owners to maintain steady referrals.
  • Identified daily trends with company reports to analyze sales, gross profit, and inventory activity.
  • Worked with management to develop and implement actions that protect company assets and profitability.
  • Created internal control of day-to-day transactions and punctually opened and closed business.

Education

Bachelor of Science - Marketing, Commercial Graphics

Olivet Nazarene University
Bourbonnais, IL
08.2013 - 12.2015

Associate of Science - Health Career Professions

Illinois Central College
East Peoria, IL
08.2011 - 05.2013

Skills

    Customer service and retention

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Software

Adobe Suite

Applied Epic

Google Drive

MS Office

Salesforce

Timeline

Sr. Account Executive

Guaranteed Rate Insurance
02.2019 - Current

Commercial Lines Jr. Producer

Insureon
03.2018 - 11.2018

Account Manager

Insureon Solutions
06.2017 - 03.2018

Management Trainee

Enterprise Holdings
12.2015 - 03.2016

Bachelor of Science - Marketing, Commercial Graphics

Olivet Nazarene University
08.2013 - 12.2015

Associate of Science - Health Career Professions

Illinois Central College
08.2011 - 05.2013
Joyce CalixtoSenior Account Executive