Joyce Carroll

• Collaborate with R&D teams, 3rd party safety organizations, Marketing, Global Sourcing and other key stakeholders as needed.
• Compile regulatory submissions, filing updates with US and EU regulatory authorities.
• Provide information and process agency documentation to support timelines for new product development and sustaining engineering.
• Provide routine regulatory information to associates and affiliates.
• Support acquisition of new companies in support of strategic growth initiative.
• Interact with 3rd party organizations to expedite approvals of pending applications and to resolve regulatory matters to achieve compliance, product listings and approvals.
• Control and management of records and reports.
• Support audits at various locations and resolve nonconformance's.
• Process annual, periodic, and project-related documentation at 3rd party entities.
• Review and maintenance of 3rd party approved product listings and controlled document lists.
• Other duties as assigned.
• Developed and implemented compliance policies to align with industry regulations.
• Collaborated with cross-functional teams to address compliance issues effectively.
• Analyzed regulatory changes and provided actionable insights for policy updates.
• Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
• Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
• Developed and implemented corrective action plans for non-compliance issues.

• Generate financial statements and reports detailing accounts receivable status.
• Process and ensure timely payment of import and domestic inventory supplier invoices.
• Process and ensure timely payment of domestic “expense” supplier invoices and freight supplier invoices.
• Work with Assistant Controller and Accounting Manager to understand the TMS system transaction flow.
• Complete on-time and accurate monthly closing processes, journal entries and accruals.
• Process agent commissions and accruals.
• Investigate daily variances and correct errors to resolve discrepancies.
• Prepare vendor invoices and processed incoming payments.
• Apply proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Review vendor invoices for appropriate documentation and validity prior to payment.

Provide administrative support for Accounting, Purchasing and Quality Control departments.

• Maintain focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
• Enter invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Manage efficient and accurate processing of invoices and check requests for several locations.
• Apply mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
• Apply proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Verify receipt of items by comparing items received to items ordered.
• Maintain complete documentation and records of all purchasing activities.
• Compute and create purchase orders in company software to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Perform all daily office tasks such as routine correspondence, filing, maintaining records, copying, posting and other similar duties for QA department.
• Perform other duties as directed by QA Coordinator. Use Microsoft Office skills – including Word, Excel, PowerPoint, and Outlook daily.

• Prepares documentation packages for approval by Quality Assurance Coordinator
• Prepare, revise and update procedures for Nuclear, Commercial, NDE, Welding, Fabrication, Snubber and Engineering Manuals
• Maintain distribution list and acknowledgements of all QA Manuals and procedures both internally and externally for controlled and uncontrolled copies
• Maintain QA electronic library
• Maintain employee training records
• Maintain distribution list and approved supplier list
• Maintain audit documentation and supplier files
• Maintain and update customer specifications and customer specification log
• Maintain and update both commercial and nuclear receiving reports
• Control and maintain records sent to records retention and retrieve files when necessary

• Manage approximately 50 incoming calls, emails, faxes per day from customers
• Streamline operations while prioritizing tasks to allow revenue increase
• Correspond with customers through email, telephone along with postal mail
• Resolve issues to management personnel to ensure client satisfaction
• Greet incoming customers professionally to provide assistance
• Call customers to confirm scheduled appointments prior to appointment
• Sort incoming mail, faxes, deliveries to route to appropriate personnel
• Coordinate office inventory by restocking supplies
• Purchase items to replenish stock
• Compile data using spreadsheets or other database software such as Excel