JOYCE COBB
Jacksonville
Summary
Dynamic security professional with a proven track record at ALLIED UNIVERSAL SECURITY, skilled in incident reporting and threat assessment. Adept at fostering strong relationships while ensuring safety and compliance. Recognized for implementing effective security protocols and enhancing customer service, contributing to a secure and welcoming environment.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Officer
ALLIED UNIVERSAL SECURITY
07.2022 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Completed full building and grounds patrols to spot and investigate concerns.
Owner/Director
Cobbs Family Daycare
01.2008 - 11.2014
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
Teacher
Jacksonville Urban League
08.2000 - 01.2008
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
High School Diploma -
FCCJ
Jacksonville, FL05-1998
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Threat assessment
- Document management
- Personnel screening
- Active shooter training
Certification
- Licensed
- Security Licenses G
- Security licenses D
- Twic badge
- Class E drivers licenses
Timeline
Security Officer
ALLIED UNIVERSAL SECURITY
07.2022 - Current
Owner/Director
Cobbs Family Daycare
01.2008 - 11.2014
Teacher
Jacksonville Urban League
08.2000 - 01.2008
High School Diploma -
FCCJ
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