Joyce Eccles

To fully utilize my extensive knowledge and obtain a challenging and rewarding career in the business field. Seasoned Dispute Analyst with background in effectively managing and resolving complex financial disputes. Strengths include adept problem-solving abilities, impeccable attention to detail, and proven expertise in negotiation. Notable contributions include streamlining dispute resolution processes and fostering beneficial client relationships through strategic communication and conflict management skills. Analytical and perceptive Dispute Analyst known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, financial analysis, and regulatory compliance. Excel at communication, problem-solving, and decision-making to resolve disputes effectively and maintain client satisfaction. Analytical and focused professional with background in Dispute and Fraud Analysis. Brings experience in conducting thorough investigations, identifying fraudulent activities, resolving disputes efficiently, and ensuring compliance with regulations. Strengths include critical thinking, problem-solving abilities, data interpretation skills, and robust knowledge of fraud prevention strategies. Previous roles have leveraged these skills to improve operational processes, enhance customer satisfaction levels, and reduce incidences of fraud. Hardworking team player experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Skilled in bookkeeping, accounting, and auditing with background in managing accurate financial records and preparing reports. Known for strong analytical skills and ability to improve processes leading to increased efficiency. Demonstrated success in reconciling accounts and ensuring compliance with financial policies. Committed to maintaining confidentiality of financial data and contributing to team success through hard work and attention to detail.

References available upon request.

• Windows
• Microsoft Excel
• Microsoft Word
• MS Outlook
• STAR Station
• Mainframe
• Visa ROL