Joyce Green
Greenville,SC
Summary
Customer-oriented Retail Shift Leader for high-traffic store with wide variety of home decor, clothing and accessories, toys, food and candy, as well as personal care products. Organized, understands the task and works well in fast-paced environment.
Hardworking and successful at making company goals. Has the ability to make co-workers and guest feel significant and important.
Overview
21
21
years of professional experience
Work History
Retail Shift Lead
Cracker Barrel Old Country Store And Restaurant
10.2007 - Current
- Monitored inventory levels closely to maintain adequate stock on popular items during peak shopping periods.
- Conducted regular safety checks throughout store to minimize risks and create a secure shopping environment for customers and employees alike.
- Assisted in training approximately 10-15 managers yearly, as well as team members, resulting in improved performance and productivity.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Facilitated open lines of communication between employees and management, resulting in a more cohesive work environment.
Administrative Assistant
Cumberland Worship Center
05.2003 - 08.2006
- Provided exceptional administrative support for the Senior Pastor, and church staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Education
Travelers Rest High School
Travelers Rest, SC05.1975
Skills
- Merchandise Receiving and Handling
- Brand Promotion
- Documentation And Reporting
- Customer Relations
- Customer Assistance
- Meeting Sales Goals
- Skill Development
- Team Leadership
Music; Reading: Community Service: Time with family
I work well with others or on my own and am self-motivated. I hold myself to a high standard and strive to demonstrate diligence, dedication, and competence in my work. I am disciplined to complete a task without the need of supervision and without waiting to be ask to do a job.
My combination of compassion and toughness has been crucial in dealing with customers and those I have trained for various positions.
Additional Information
Having owned my own business, I am aware of how crucial it is to hire someone that works with purpose and operates in integrity. I look forward to a new challenge in this next season of my life.
Timeline
Retail Shift Lead
Cracker Barrel Old Country Store And Restaurant
10.2007 - Current
Administrative Assistant
Cumberland Worship Center
05.2003 - 08.2006
Travelers Rest High School
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