Joyce Harris
Washington
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Medical Office Administrative III
Medstar Washington Hospital Cancer Institute
Washington
03.2007 - Current
- Schedule new and existing patients' appointments, procedures and hospital pre-admission
- Coordinated physician's calendar and arranged meetings to optimize scheduling and support operational flow.
- Enter physician diagnosis codes to ensure proper billing.
- Manage financial documentations such as expense reports and invoices.
- Utilized software and tools to streamline processes, improving overall operational performance.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Developed and proposed ideas that enhanced team collaboration and outcomes.
Medical Office Assistant-Clinical
Medstar Washington Hospital Ambulatory Care Dept
Washington
07.2001 - 03.2007
- Provided direct patient care, including triage, recording vital signs, performing EKGs, and conducting stress tests.
- Assisted physician with routine examinations and minor office procedures, improving overall patient care quality.
- Facilitated timely medication access for patients by coordinating prescription calls and faxes to local pharmacies, ensuring seamless treatment.
- Facilitated timely medication access for patients by calling or faxing prescriptions to local pharmacies.
- Educated patients on medications, procedures, and physician's instructions, empowering them to make informed health decisions.
Education
Associate of Science -
Trinity University
Washington, D.C.Certificate - Certified Medical Assistant
ACT College
Arlington, VASkills
- Patient scheduling
- Healthcare compliance
- Medical terminology
- Medical coding
- Insurance procedures
- Insurance plan knowledge
- Credentialing processes
- Regulatory compliance
- HIPAA compliance
- Document review
- Operational support
- Time management
- Multitasking
- Provider communication
- Staff training
- Resourceful
Timeline
Medical Office Administrative III
Medstar Washington Hospital Cancer Institute
03.2007 - Current
Medical Office Assistant-Clinical
Medstar Washington Hospital Ambulatory Care Dept
07.2001 - 03.2007
Associate of Science -
Trinity University
Certificate - Certified Medical Assistant
ACT College