Joyce Randle
Baltimore,Maryland
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Fulfillment Crew Member
Amazon
03.2020 - 08.2020
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted positive work environment through effective communication and teamwork among staff members.
- Enhanced team productivity by maintaining clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout day.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Waitress
Martins West
01.2018 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Skills
- Customer Service
- Problem-Solving
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Initiative and Self-Motivation
- Verbal and written communication
- Food Running
Timeline
Fulfillment Crew Member
Amazon
03.2020 - 08.2020
Waitress
Martins West
01.2018 - 01.2020