PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Timeline

Natasha Cunningham

Lawson State Community College
Bessemer,AL
1
Language
24
years of professional experience

Versatile Professional experienced in administrative support, healthcare assistance, team management, customer service, and logistics operations. Achieved operational efficiency and enhanced customer satisfaction through effective communication and teamwork. Focused on delivering results in fast-paced environments while pursuing higher education.

Capable Learning Trainer with rich background in learning and training initiatives. Developed and executed engaging training programs that improved team performance and knowledge retention. Demonstrated ability to adapt teaching methods to suit diverse learning styles and foster collaborative learning environment.

As learning and development professional, consistently created impactful training modules that drive organizational success. Proven track record in designing customized learning experiences that meet evolving business needs. Valued for collaborative approach, reliability, and adaptability in meeting team objectives and enhancing skillsets.

Capable [Desired Position] with rich background in learning and training initiatives. Developed and executed engaging training programs that improved team performance and knowledge retention. Demonstrated ability to adapt teaching methods to suit diverse learning styles and foster collaborative learning environment.

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.

Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.

Knowledgeable [Desired Position] with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.

Experienced with logistics management and transportation coordination. Utilizes effective planning to ensure timely deliveries and efficient route management. Knowledge of resolving transportation issues and improving overall operational efficiency.

Transportation professional with proven track record in logistics and supply chain operations. Adept at coordinating complex transportation schedules and ensuring timely delivery of goods. Known for strong team collaboration and adaptability to changing needs, with skills in route planning and problem-solving.

Work History

Crew Member / Fulfillment Associate

1 Year
Amazon | 10.2025 - Current
  • Managed inventory processing, picking, packing, and sorting orders to ensure timely fulfillment in fast-paced environment.
  • Maintained quality control and adhered to safety protocols, contributing to consistent productivity metrics.
  • Collaborated with team members and leadership to achieve daily operational targets and enhance workflow.
  • Operated material handling equipment to ensure efficient movement of products.
  • Collaborated with team members to optimize workflow and enhance productivity.

Front Desk Assistant

3 Years 9 Months
Lawson State Community College | 01.2023 - Current
  • Greet visitors, answer multi-line phone calls, and manage front-office inquiries as primary point of contact.
  • Maintain student records and schedule appointments while organizing administrative files confidentially and accurately.
  • Manage incoming and outgoing mail, email correspondence, and front-desk logbooks.
  • Assist faculty and students with administrative requests and provide general campus information.

Restaurant Manager

4 Years 7 Months
McDonald's | 06.2017 - 01.2022
  • Managed daily shift operations, ensured food safety compliance, tracked inventory, and met sales goals to optimize restaurant performance.
  • Handled customer service resolution, ensuring exceptional dining experiences and prompt issue resolution.
  • Resolved customer service issues, ensuring exceptional dining experiences and swift resolutions to enhance guest satisfaction.
  • Controlled labor costs, evaluated team performance, and managed cash handling and register audits to maintain financial integrity.

Home Health Office Lead

7 Years
Cares Home Health | 01.2010 - 01.2017
  • Oversaw daily office operations, streamlined client scheduling, coordinated staff activities, and maintained accurate medical record documentation.
  • Serve as liaison between clinical staff, patients, family members, and insurance providers to facilitate smooth communication.
  • Oversee daily office operations, client scheduling, staff coordination, and medical record documentation.
  • Managed billing inquiries, facilitated client onboarding, ensured compliance with intake paperwork, and monitored office supply inventory.

Certified Nursing Assistant (CNA)

7 Years
NHC HealthCare / Assisted Living | 01.2003 - 01.2010
  • Assisted residents with daily living activities, mobility, personal hygiene, and meal assistance while monitoring vital signs and patient well-being.
  • Assisted residents with daily living activities, mobility, personal hygiene, and meal assistance, ensuring comfort and safety while monitoring vital signs.
  • Maintained daily care documentation and promptly reported changes in resident conditions to nursing staff, facilitating timely interventions.

Lab Clerk Assistant

4 Years
Gadsden State Community College | 01.2003 - 01.2007
  • Delivered administrative and clerical support for laboratory operations, ensuring accurate logs and records for compliance and efficiency.
  • Coordinated laboratory supplies and organized equipment, facilitating smooth daily lab preparation for students and instructors.
  • Performed data entry and filing, addressing customer service inquiries to enhance staff and visitor experience.

Education

Associate Degree - Social Work

Lawson State Community College | Bessemer, AL | 09-2026
  • Coursework in Social Work
  • In Progress

Skills

Inventory Management
Order Fulfillment
Team Coordination
Process Optimization
Customer service
Inventory management
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication

Languages

English

Timeline

Crew Member / Fulfillment Associate

Amazon
10.2025 - CurrentRead More

Front Desk Assistant

Lawson State Community College
01.2023 - CurrentRead More

Restaurant Manager

McDonald's
06.2017 - 01.2022Read More

Home Health Office Lead

Cares Home Health
01.2010 - 01.2017Read More

Certified Nursing Assistant (CNA)

NHC HealthCare / Assisted Living
01.2003 - 01.2010Read More

Lab Clerk Assistant

Gadsden State Community College
01.2003 - 01.2007Read More

Lawson State Community College

Associate Degree from Social Work
Read More
Natasha Cunningham