Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joyce Rosales

Tulsa,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Optometrist Technician

Adventure Vision
06.2023 - Current
  • Contributed to a high standard of care by consistently updating professional knowledge on optometric practices and advancements.
  • Assisted with marketing efforts by creating visually appealing promotional materials that enhanced overall brand awareness within the community.
  • Improved patient satisfaction by efficiently conducting preliminary eye tests and gathering relevant medical history.
  • Strengthened communication between optometrists and referring physicians by preparing detailed reports outlining patients'' diagnoses and recommended treatments.

Cashier/Server/Hostess

7 seas
01.2017 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

TPV Agent

DATA EXCHANGE
03.2019 - 12.2019
  • Resolved caller issues quickly and thoroughly.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Created and maintained data entry logs to track data entry activities.
  • Completed data entry for currency transactions.

Education

High School Diploma - Technology

Mclain High School For Science And Tech
Tulsa, OK
08.2019

Skills

  • Spanish
  • English
  • Serving Experience
  • Host/Hostess
  • Guest Services
  • Cashiering
  • Busser
  • Organizational Skills
  • Bilingual
  • Customer service
  • Patient Care
  • Organization skills
  • Telephone skills
  • Data Entry

Timeline

Optometrist Technician

Adventure Vision
06.2023 - Current

TPV Agent

DATA EXCHANGE
03.2019 - 12.2019

Cashier/Server/Hostess

7 seas
01.2017 - 09.2021

High School Diploma - Technology

Mclain High School For Science And Tech

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Joyce Rosales