Joyce Ross
Glenshaw,PA
Summary
Accomplished Field Supervisor with a proven track record at Westat Research, excelling in strategic planning and fostering key relationships. Spearheaded process optimizations, enhancing operational efficiency and leading a team of 22 to surpass project goals. Skilled in quality control and adept at quickly mastering new methods, demonstrating exceptional organizational capabilities and efficiency.
Overview
31
31
years of professional experience
Work History
Field Supervisor
Westat Research
Rockville, MD
01.1994 - 12.2024
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Monitored employee performance and provided feedback to enhance productivity.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Identified cost savings opportunities through process optimization initiatives.
- Developed strategies for improving operational efficiency in the field operations department.
- Monitored project progress against established timelines and budgets.
Education
Some College (No Degree) - Business Administration
West Virginia University
Morgantown, WVSkills
- Strategic planning
- Schedule coordination
- Quality control
- Progress reporting
- Budget development
- Research review
- Key relationship management
- Extremely well-organized and efficient
- Quickly learn procedures and methods
- of handling multiple projects concurrently
- Recuited and trained staff
- Provided direction and assistance for a field staff of 22 people
References
References available upon request.
Timeline
Field Supervisor
Westat Research
01.1994 - 12.2024
Some College (No Degree) - Business Administration
West Virginia University
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