Joyce Sargent
Lakewood
Summary
Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.
Overview
26
26
years of professional experience
Work History
Residential Realtor
Designed Realty
Kirkland, WA
11.2024 - Current
- Facilitate property showings, highlighting key features and benefits to prospective buyers.
- Develop marketing strategies using social media platforms to increase property visibility.
- Negotiate purchase agreements, ensuring favorable terms for clients while maintaining compliance with regulations.
- Provide expert market analysis to assist clients in pricing homes competitively and effectively.
- Streamline transaction processes, reducing time from listing to closing through efficient communication with stakeholders.
- Mentor junior agents on best practices for client relationship management and sales techniques.
- Lead community outreach initiatives, building brand presence and generating referrals through local partnerships.
- Ensure timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Develop strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
Office Coordinator
Secretary of State
Olympia, Washington
01.2020 - 11.2022
- Liaison for elected officials during session/elections.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Managed, retrieved, processed and delivered Bills completed and signed by Governor.
- Supported Secretary of State by assisting all daily visitors.
- Managed office calendar for Secretary of State.
- Managed time slots for daily conference room usage.
- Developed and implemented strategic initiatives to drive organizational growth.
- Investigated,Processed and Filed complaints sent in to the office.
- Managed a phone switchboard/approximately 40-50
- Processed books and flags sold through an office online purchase system.
- Oversaw budget management, ensuring alignment with financial goals for annual picnic.
- Participated in hiring/interviewing office candidates.
Administrative Assistant
Child Protective Services
Dallas, TX
12.2018 - 09.2019
- Located and attached appropriate files to incoming caseworkers
- Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Arranged conference, meeting, or travel reservations for office personnel.
- Managed rotating scheduled calendar for switchboard
- Streamlined recruitment processes using applicant tracking systems to improve candidate experience.
- Conducted training sessions on compliance and company policies for new hires.
- Input caseworker summaries on each file
- Correspond with judges and attorneys on court dates, proceeding and visits
- Printed and delivered case files for discoveries upon request for Caseworkers, Attorneys or Courts
- Scheduled and monitored visitations with parents, legal guardians and foster parents
- Interviewed and collected details for investigations and complaints received weekly
- Developed and implemented employee engagement programs to enhance workplace culture.
HR Specialists
Highland Payments
Dallas, TX
01.2014 - 12.2018
- Prepared and reviewed compensation and benefits packages
- Administered health and life insurance programs
- Implemented training and development plans
- Planned quarterly and annual performance review sessions
- Informed employees on all job related benefits
- Updated employee records with new hire information and/or changes in employment status
- Maintained organizational charts and detailed job descriptions along with salary records
- Forecasted hiring needs and ensure recruitment process runs smoothly
- Maintain computers in classrooms and laboratories and assisted new hire w/usage
Supply Specialist
United States Army
Ft Sam/San Antonio, TX
12.1999 - 11.2014
- Received, inspected, loaded, segregated, and delivered installation supplies and equipment.
- Managed inventory control processes to ensure accurate supply levels and availability.
- Analyzed supply chain operations to identify areas for process improvement and cost reduction.
- Operated unit-level computers
- Prepared all unit and organizational supply documents
- Maintained automated supply system for accounting of organizational and installation supplies and equipment
- Issued and received small arms
- Managed and secured and controlled weapons and ammunition in security area/arms room
- Processed and delivered all applications for security clearance
- Scheduled and performed preventive and organizational maintenance on weapons
- Posted transactions to organizational and installation property books and supporting transaction files
Education
Bachelor of Arts -
Grantham University
Lenexa, Kansas04-2026
High School Diploma - undefined
Mart High School
Mart, TX05-1997
Skills
- Research
- Correspondence
- Key account management
- Vendor management
- Partnership development
- Organizational development
- Pipeline development
- Networking
- Client engagement
- Industry networking
- Corporate communications
- Business modeling
Accomplishments
- Generated more than $7,000,000 in residential sales revenue, in 2025.
- Top performing Zillow agent 2025-2026
Timeline
Residential Realtor
Designed Realty
11.2024 - Current
Office Coordinator
Secretary of State
01.2020 - 11.2022
Administrative Assistant
Child Protective Services
12.2018 - 09.2019
HR Specialists
Highland Payments
01.2014 - 12.2018
Supply Specialist
United States Army
12.1999 - 11.2014
High School Diploma - undefined
Mart High School
Bachelor of Arts -
Grantham University