Manager - Business Operations
J,D Process Service LLC.
08.2024 - Current
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed cross-functional teams for improved project delivery and deadline adherence.
- Analyzed market trends and competitor activities to identify opportunities for growth or improvement within the organization.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
