Summary
Overview
Work History
Education
Skills
Timeline
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Sheri Counts

Crown Point,IN

Summary

Dynamic, registered medical assistant with nine years of proven supervisory experience. Recognized for enhancing staff morale and retention through effective communication and problem solving. Excelling in patient triage, medical test procedures, pre-operative and post-operative care, scheduling, and preparation for surgical procedures. Proficient in EKGs, blood draws, breathing treatments, and injections. Committed to maintaining HIPAA compliance while delivering exceptional patient care.

Overview

9
9
years of professional experience

Work History

Registered Medical Assistant

Premise Health
Merrillville, IN
08.2022 - Current
  • Achieve high staff morale and retention through effective communications, prompt problem-solving resolutions, proactive supervisory practices, and facilitating a proactive work environment.
  • Complete the patient registration process.
  • Fully triage patients for the providers.
  • Take vitals, complete blood draws, and perform injections.
  • Perform rapid testing, EKGs, breathing treatments, and ear lavages.
  • Perform new hire training.

Registered Medical Assistant

Methodist Hospitals, Southlake Campus
Merrillville, IN
04.2019 - 08.2022
  • Medical Assistant for an orthopedic surgeon who specializes in total knee and hip replacements.
  • Schedule and prepare patients for surgery.
  • Manage the physician's surgical calendar.
  • Run the post-op clinic.
  • Complete the patient's registration process.
  • Fully triage patients for the providers.
  • Take vital signs and perform injections.
  • Perform rapid testing, EKGs, breathing treatments, and ear lavages.

Lead Registered Medical Assistant

Portage Medical Group
Portage, IN
02.2017 - 04.2019
  • Achieved high staff morale and retention through effective communication, prompt problem-solving resolution, proactive supervisory practices, and facilitating a proactive work environment.
  • Performed vitals, glucose testing, administered injections, and urinalysis.
  • Ensured HIPAA compliance.
  • Routinely retracted throat cultures and prepared them for lab submission.
  • Examined patients, and dispensed contraceptives and other medications as needed.
  • Ordered lab tests, x-rays, MRIs, ultrasounds, and EKGs.
  • Documented patient information was obtained from interviews.
  • Transported patients to different departments.

Registered Medical Assistant

Dermatology Assoicates of NWI
Merrillville, IN
08.2016 - 02.2017
  • Monitored the expiration dates of medical supplies and medications.
  • Maintained detailed records of test results.
  • Prepared, embedded, cut, stained, mounted, labeled, and cataloged tissue sections.
  • Prepared and draped patients in a sterile fashion.
  • Trained new staff on MOHS, laser, and blue light treatments.
  • Monitored patients' vital signs.
  • Changed sterile dressings.
  • Provided pre-opt and post-opt care.
  • Provided a comforting and soothing environment.

Education

Certificate - Registered Medical Assistant

Brown Mackie College
Merrillville, IN
01-2016

Some College (No Degree) - Marketing

The Art Institute of Chicago
Chicago, IL
01-2011

High School Diploma -

Merrillville High School
Merrillville, IN
05-2008

Skills

  • Supervising experience
  • Microsoft Office, Excel, and PowerPoint
  • Hospital environment
  • Surgical scheduling
  • Patient triage
  • Run a post-op clinic
  • Vital signs monitoring
  • Medical documentation
  • HIPAA compliance
  • Employee training
  • EKG administration
  • Customer service
  • Team building
  • Effective communication
  • Problem solving
  • Time management
  • Medical equipment operation
  • Patient scheduling
  • First aid and CPR
  • Privacy and confidentiality
  • Medical terminology proficiency
  • Minor surgical assistance
  • Lab testing
  • Wound care assistance
  • Medication administration
  • Laboratory specimen collection
  • Inventory management
  • Phlebotomy techniques
  • Medical supply inventory

Timeline

Registered Medical Assistant

Premise Health
08.2022 - Current

Registered Medical Assistant

Methodist Hospitals, Southlake Campus
04.2019 - 08.2022

Lead Registered Medical Assistant

Portage Medical Group
02.2017 - 04.2019

Registered Medical Assistant

Dermatology Assoicates of NWI
08.2016 - 02.2017

Certificate - Registered Medical Assistant

Brown Mackie College

Some College (No Degree) - Marketing

The Art Institute of Chicago

High School Diploma -

Merrillville High School
Sheri Counts