Summary
Overview
Work History
Education
Skills
Certifications And Education
Timeline
Generic

Joycelyn Glenn

Atlanta,GA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

9
9
years of professional experience

Work History

PHLEBOTOMIST

UAB Hospital
12.2023 - 03.2025
  • Strictly adhered to HIPAA regulations when dealing with confidential patient information
  • Obtains blood specimens by performing venipunctures and finger sticks
  • Drew blood from veins by vacuum tube, syringe, and butterfly venipuncture methods
  • Organized and cleaned blood-drawing trays to maintain a sterile environment
  • Transported specimens and fluid samples from collection sites to laboratories
  • Effectively communicated with patients to ensure accurate collection of specimens and obtain consent
  • Performed a variety of routine blood drawing procedures to include venipuncture
  • Performs all duties of a phlebotomist; specimen collection, specimen receiving, specimen send-outs

Executive Assistant

Glenn Speed Express
12.2019 - 11.2023
  • Operate a truck or box truck to transport goods to various locations
  • Load and unload cargo, ensuring that items are properly secured using pallet jacks, load-bearing bars, and straps
  • Follow designated routes and schedules, making necessary adjustments due to traffic or weather conditions
  • Maintain accurate records of deliveries, including receipts, logs, and other required documentation
  • Deliver excellent customer service by addressing client inquiries or concerns professionally
  • Engage in heavy lifting and other physically demanding tasks as required by the nature of the cargo

Private Contractor

Dynamic Investment
Atlanta, GA
12.2015 - 12.2019
  • Assisted with budgeting and forecasting activities for upcoming projects.
  • Resolved customer complaints in a timely manner.
  • Analyzed data from surveys and other sources to determine customer needs.
  • Worked closely with human resources to support employee management and organizational planning.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Implemented strategies to take advantage of new opportunities.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.

Education

Certified phlebotomy certification -

NHA Certification/Z9N9L9E4
Atlanta, GA
12-2023

High school diploma -

Cedar Grove High School

Skills

  • Quality Control Guidelines
  • Health Education
  • Diagnostic Testing
  • Stress Management
  • Drawing Blood
  • Specimen Collection
  • Specimen Labeling Procedures
  • Quality Control
  • Venipuncture and Capillary Puncture
  • Data management
  • Customer service
  • Attention to detail
  • Problem solving
  • HIPAA compliance

Certifications And Education

  • Cedar Grove High School, High school diploma
  • NHA Certification, Certified phlebotomy certification

Timeline

PHLEBOTOMIST

UAB Hospital
12.2023 - 03.2025

Executive Assistant

Glenn Speed Express
12.2019 - 11.2023

Private Contractor

Dynamic Investment
12.2015 - 12.2019

Certified phlebotomy certification -

NHA Certification/Z9N9L9E4

High school diploma -

Cedar Grove High School
Joycelyn Glenn