Joycelyn Glenn
Atlanta,GA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
9
9
years of professional experience
Work History
PHLEBOTOMIST
UAB Hospital
12.2023 - 03.2025
- Strictly adhered to HIPAA regulations when dealing with confidential patient information
- Obtains blood specimens by performing venipunctures and finger sticks
- Drew blood from veins by vacuum tube, syringe, and butterfly venipuncture methods
- Organized and cleaned blood-drawing trays to maintain a sterile environment
- Transported specimens and fluid samples from collection sites to laboratories
- Effectively communicated with patients to ensure accurate collection of specimens and obtain consent
- Performed a variety of routine blood drawing procedures to include venipuncture
- Performs all duties of a phlebotomist; specimen collection, specimen receiving, specimen send-outs
Executive Assistant
Glenn Speed Express
12.2019 - 11.2023
- Operate a truck or box truck to transport goods to various locations
- Load and unload cargo, ensuring that items are properly secured using pallet jacks, load-bearing bars, and straps
- Follow designated routes and schedules, making necessary adjustments due to traffic or weather conditions
- Maintain accurate records of deliveries, including receipts, logs, and other required documentation
- Deliver excellent customer service by addressing client inquiries or concerns professionally
- Engage in heavy lifting and other physically demanding tasks as required by the nature of the cargo
Private Contractor
Dynamic Investment
Atlanta, GA
12.2015 - 12.2019
- Assisted with budgeting and forecasting activities for upcoming projects.
- Resolved customer complaints in a timely manner.
- Analyzed data from surveys and other sources to determine customer needs.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Implemented strategies to take advantage of new opportunities.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
Certified phlebotomy certification -
NHA Certification/Z9N9L9E4
Atlanta, GA12-2023
High school diploma -
Cedar Grove High School
Skills
- Quality Control Guidelines
- Health Education
- Diagnostic Testing
- Stress Management
- Drawing Blood
- Specimen Collection
- Specimen Labeling Procedures
- Quality Control
- Venipuncture and Capillary Puncture
- Data management
- Customer service
- Attention to detail
- Problem solving
- HIPAA compliance
Certifications And Education
- Cedar Grove High School, High school diploma
- NHA Certification, Certified phlebotomy certification
Timeline
PHLEBOTOMIST
UAB Hospital
12.2023 - 03.2025
Executive Assistant
Glenn Speed Express
12.2019 - 11.2023
Private Contractor
Dynamic Investment
12.2015 - 12.2019
Certified phlebotomy certification -
NHA Certification/Z9N9L9E4
High school diploma -
Cedar Grove High School
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