Joydette McFarlane

• Managed daily operations, including staff oversight, patient care, and administrative functions within a dental practice
• Streamlined operational procedures, improving efficiency and enhancing patient experience
• Led team training and supported staff to achieve practice goals, including maximizing patient retention and satisfaction
• Managed practice budgets and inventory, ensuring cost-effective solutions

• Managed operations for product placement, inventory control, and customer satisfaction within a high-volume retail environment
• Coordinated with cross-functional teams to optimize stock levels, sales targets, and employee scheduling
• Implemented training and development initiatives to improve team performance and customer experience

• Coordinated health services education programs for military and civilian personnel, ensuring adherence to educational standards
• Collaborated with internal and external stakeholders to design, implement, and evaluate training programs
• Managed scheduling, resource allocation, and participant feedback to optimize learning outcomes

• Contributed to continuous process improvement efforts. Key member of award-winning team

recipients of 2020 FedHealthIT Innovations Award for Navy Care Virtual Visit Program. Visit

volume increased 25% from previous visits.

Played a role in achieving over 3,400 total virtual healthcare encounters for DHA initiative.

Educated 346+ healthcare professionals in using Navy Care/American Well.

• Managed administrative duties for a medical office, including scheduling, patient intake, and billing
• Assisted in patient care coordination and staff management

• Communicated and evaluated marketing strategies to identify innovative ways of presenting training for Personal and Family Readiness Programs, increasing command outreach by 70%
• Delivered over 20 Command Indoctrination Briefings, Pre-Deployment, Return and Reunion, and Sponsorship Training Programs to over 200 active duty and family members
• Administered Transition, Goals, Plans, Success training to 600+ transitioning service members and spouses
• Conducted research and one-on-one Resume Writing workshops, offering Family Employment Readiness Program support
• Managed Family Employment Readiness Program for spouses of service members, providing guidance and resources for job placement
• Led tri-base job fair and collaborated with 390 military spouse employment partners, placing over 20 individuals into jobs
• Achieved 100% mission readiness through effective program management and collaboration
• Supervisor: Wanda Archer, (813) 514-3219
• Okay to contact this Supervisor: Yes

• Supervised 4,500 Senior Noncommissioned Officers and 120+ Company Grade Officers from the Department of Defense and Allied Nations
• Delivered and managed 1,900 hours of operational strategic-level curriculum for total force, joint, and coalition students
• Developed 247 students and mentored 46 future instructors, preparing them for leadership roles
• Led 15 Red Cross blood drives, guiding 332 volunteers to collect enough units to save 438 lives
• Contributed to the organization’s Air Force Organizational Excellence Award for the years 2013, 2014, and 2015
• Supervisor: Charles Mills, (210) 316-8058
• Okay to contact this Supervisor: Yes