Marjorie Joy DiGiovanna
Temecula
Summary
Efficient billing professional with 7 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
13
13
years of professional experience
Work History
Cash Application Specialist
Confluent Health
01.2018 - Current
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Reconciled accounts receivable to general ledger.
- Applied cash and wires to corresponding patients accounts based on remittance details provided.
- Prevented potential revenue loss by identifying duplicate payments or overpayments before finalizing the cash application process.
- Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
- Used data entry skills to accurately document and input statements.
Medical Payment Poster
Accelerated Revenue Management
01.2016 - 01.2018
- Process invoices, collections, patient postings, and general ledger maintenance
- Display attention to detail with regards to insurance requirements and payment posting guidelines
- Identifies any payments not being paid at the allowed/contracted amount and communicates this to the appropriate billing representative - AR and/or Supervisor
- Assists in the month-end closing by ensuring all appropriate information is posted
- Properly communicates and documents payment denials in the practice management system and to the appropriate billing representative in a timely manner.
Sales Associate
Joann Fabric And Crafts
10.2015 - 10.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Medical Billing Representative Intern
JB Medical Billing
01.2016 - 02.2016
- Process approved adjustments such as write offs
- Performs other duties and projects as always assigned within company guidelines and policies
- Other responsibilities; archival of records, distribution of mail from lockbox, scanning of specific documentation
- Assist on credentialing for PT providers.
- Increased accuracy in billing by meticulously reviewing and verifying medical codes and patient information.
- Improved efficiency of the billing process through streamlining workflows and implementing automation tools.
Sales Associate
Kmart, Sears Holding
04.2013 - 10.2015
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Online English Lead Teacher
AYS Glitter Inc.
12.2010 - 10.2012
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
Education
Medical Billing and Coding -
Penn Foster Career School
Business Education -
Polytechnic University of the Philippines
Skills
- Spreadsheet Tracking
- Account Updating
- Critical Thinking
- Adaptability
- Attention to Detail
- Team Collaboration
- Microsoft Excel Proficiency
- Account Reconciliation
- Organizational Skills
- Accounts Receivable Knowledge
- Problem Solving
- Analytical Skills
- Customer Service Support
Timeline
Cash Application Specialist
Confluent Health
01.2018 - Current
Medical Payment Poster
Accelerated Revenue Management
01.2016 - 01.2018
Medical Billing Representative Intern
JB Medical Billing
01.2016 - 02.2016
Sales Associate
Joann Fabric And Crafts
10.2015 - 10.2016
Sales Associate
Kmart, Sears Holding
04.2013 - 10.2015
Online English Lead Teacher
AYS Glitter Inc.
12.2010 - 10.2012
Medical Billing and Coding -
Penn Foster Career School
Business Education -
Polytechnic University of the Philippines
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