Joylyn Hodge
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in property management and organizing social services to improve the quality of life in marginalized communities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager/Social Services Coordinator
Brooklyn Home For The Aged
07.2009 - Current
Property Manager
- Manage day to day office operations.
- Supervise maintenance staff.
- Interview and screen prospective applicants.
- Conduct new tenant orientations.
- Maintain property by investigating and resolving tenant complaints.
- Coordinate repairs and other support services.
- Communicate with vendors and contractor.
- Collect and maintain accurate records of rental payments and payment dates.
- Follow up on delinquent tenants and coordinate collection procedures with legal team.
- Complete final move-out walk-through inspection with tenants to identify required repairs.
- Conduct recertification for lease renewals to ensure compliance with regulatory agencies (HUD, CGI) requirements.
- Maintain original leases and renewal documents in digital and hardcopy format for property management office.
- Carry out weekly inspection of building and grounds.
- Conduct apartment inspections.
- Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Ensure that building is in compliance with HUD REAC inspection standards.
- Trouble shoot emergencies in collaboration with management team and contractors.
Social Services Coordinator
- Provide general case management and referral services for residents.
- Coordinate events and services for diverse resident population.
- Connect residents to community resources.
- Help residents to build informal support networks with other residents, families, and friends.
- Organize educational and social community events.
- Cultivate positive, trusting relationships with residents and community providers to promote effective coordination of resources.
- Coordinate with community stakeholders for successful implementation of social and community service initiatives.
- Serve as a liaison with community agencies and elected officials to secure available services and resources for residents.
Social Services Coordinator
Bishop Martin Senior Housing
01.2013 - 05.2022
- Provided general case management and referral services for residents.
- Coordinated events and services for diverse resident population.
- Connected residents to community resources.
- Assisted residents to build informal support networks with other residents, families, and friends.
- Organized educational and social community events.
- Cultivated positive, trusting relationships with residents and community providers to promote effective coordination of resources.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Served as a liaison with community agencies and elected officials to secure available services and resources for residents.
Education
Bachelor of Arts - Psychology
Medgar Evers College of The City University of New York
Brooklyn, NY06.2026
Associate of Science - Psychology
Prince George's Community College
Upper Marlboro, MD12.2004
Skills
Interpersonal
Advocacy
Communication
Microsoft Office
Yarde Property Management Program
Detail oriented
Organizational
Multi tasking
Networking
Problem solving
Conflict Resolution
Negotiation
Certification
- Phlebotomy, Heart-Saver-NY [October-November 2022]
Timeline
Social Services Coordinator
Bishop Martin Senior Housing
01.2013 - 05.2022
Property Manager/Social Services Coordinator
Brooklyn Home For The Aged
07.2009 - Current
Bachelor of Arts - Psychology
Medgar Evers College of The City University of New York
Associate of Science - Psychology
Prince George's Community College
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