Microsoft Excel
Joylynn Harris
Membership Coordinator
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Membership Coordinator
Boys And Girls Club Of Brazoria County
Angleton, TX
02.2022 - Current
- Actively engaged clients upon entrance with pleasant greeting.
- Maintained membership database, ensuring that all information was current and accurate.
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
- Created monthly meetings for Site Coordinators and Project Directors
- Diligently trained all staff employees to be efficient and well versed on new BGCA club databases.
- Increased membership enrollment by nearly 75%
Site Coordinator
Boys And Girls Club Of Brazoria County
Angleton, TX
02.2022 - 08.2022
- Coordinated site investigations, documented issues and escalated to executive teams.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Supervised crew of over 5 employees.
- Improved operations through consistent hard work and dedication.
- Developed and planned various engaging programs/activities that stimulates healthy and safe learning environments.
- Conducted staff meetings and principal meetings to build stable and beneficial partnerships.
- Conducted staff evaluations in effort to build confidence and promote constant improvement.
Youth Development Specialist
Boys And Girls Club Of Greater Houston
Houston, TX
05.2019 - 12.2021
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.
- Coordinated transitional services for youth of diverse backgrounds.
- Developed individual and group programs to encourage prosocial behaviors.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Administered outreach services to underserved communities, increasing enrollment by 50%.
- Maintained documentation and records of training activities and group events.
Education
No Degree - Secondary Education
Grand Canyon University
Phoenix, AZ 07.2022 - Current
No Degree - Biology
Fisk University
Nashville, TN 08.2018 - 05.2020
High School Diploma -
Heights High School
Houston, TX 08.2014 - 06.2018
Skills
Written and oral communication
Materials, applications and other documentation
Staff Scheduling
Relationship building
Training development aptitude
Professional telephone demeanor
Active member engagement
Membership policies and procedures
Outreach activities
Meeting planning
Team Building
Software
Microsoft Word
Google Drive
Microsoft PowerPoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Education is the most powerful weapon which you can use to change the world."
Nelson Mandela
Timeline
No Degree - Secondary Education
Grand Canyon University
07.2022 - Current
Membership Coordinator
Boys And Girls Club Of Brazoria County
02.2022 - Current
Site Coordinator
Boys And Girls Club Of Brazoria County
02.2022 - 08.2022
Youth Development Specialist
Boys And Girls Club Of Greater Houston
05.2019 - 12.2021
No Degree - Biology
Fisk University
08.2018 - 05.2020
High School Diploma -
Heights High School
08.2014 - 06.2018