Joyous Edwards
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Marketing Assistant
CN Jenkins Memorial Presbyterian Church
03.2024 - Current
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with development of compelling content for email newsletters and blog posts.
- Streamlined marketing processes, optimizing efficiency through use of project management tools and software.
- Boosted sales performance by assisting in creation of persuasive marketing materials such as flyers and newsletters.
- Ensured consistent branding across all digital platforms, strengthening company's online presence.
- Analyzed website analytics data to identify areas of improvement and recommend necessary adjustments to digital marketing strategies.
- Collaborated with cross-functional teams on integrated marketing campaigns, maximizing reach and impact.
- Increased brand awareness with innovative social media strategy, resulting in higher follower counts and engagement rates.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
Merchandising Associate
Old Navy
03.2023 - 11.2023
- Organized product displays to attract customers and increase sales
- Ensured that all merchandise was correctly priced and tagged according to established standards
- Provided excellent customer service by answering questions about products and services
- Created innovative visual display solutions for promotional events
- Performed regular price checks on merchandise to ensure competitive pricing structure in market
- Analyzed sales data to identify trends in customer purchasing behavior
- Monitored stock levels, reordered items when necessary, and ensured proper storage of products
- Resolved any queries or complaints from customers related to products or services offered by the store promptly
Customer Service Cashier
Publix Supermarkets
02.2016 - 08.2019
- Greeted customers and provided friendly customer service
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy
- Processed credit card transactions accurately and efficiently
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Managed lottery machines
- Weighted and scan products
Education
Bachelor of Arts - Communication Studies (Public Relations)
University of North Carolina At Charlotte
Charlotte, NC05.2024
Skills
- Microsoft Office
- Adobe Spark
- Campaign Management
- Excel
- Graphic Design
- Project Planning
- Website Maintenance
- Analytical and Critical Thinking
- Digital Marketing
- Branding
- Content Creation
- Promotional Campaigns
- Customer Relations
- Social Media Expertise
Timeline
Marketing Assistant
CN Jenkins Memorial Presbyterian Church
03.2024 - Current
Merchandising Associate
Old Navy
03.2023 - 11.2023
Customer Service Cashier
Publix Supermarkets
02.2016 - 08.2019
Bachelor of Arts - Communication Studies (Public Relations)
University of North Carolina At Charlotte
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