Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Joyous Edwards

Charlotte,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Marketing Assistant

CN Jenkins Memorial Presbyterian Church
2024.03 - Current
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Enhanced customer engagement with development of compelling content for email newsletters and blog posts.
  • Streamlined marketing processes, optimizing efficiency through use of project management tools and software.
  • Boosted sales performance by assisting in creation of persuasive marketing materials such as flyers and newsletters.
  • Ensured consistent branding across all digital platforms, strengthening company's online presence.
  • Analyzed website analytics data to identify areas of improvement and recommend necessary adjustments to digital marketing strategies.
  • Collaborated with cross-functional teams on integrated marketing campaigns, maximizing reach and impact.
  • Increased brand awareness with innovative social media strategy, resulting in higher follower counts and engagement rates.
  • Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.

Merchandising Associate

Old Navy
2023.03 - 2023.11
  • Organized product displays to attract customers and increase sales
  • Ensured that all merchandise was correctly priced and tagged according to established standards
  • Provided excellent customer service by answering questions about products and services
  • Created innovative visual display solutions for promotional events
  • Performed regular price checks on merchandise to ensure competitive pricing structure in market
  • Analyzed sales data to identify trends in customer purchasing behavior
  • Monitored stock levels, reordered items when necessary, and ensured proper storage of products
  • Resolved any queries or complaints from customers related to products or services offered by the store promptly

Customer Service Cashier

Publix Supermarkets
2016.02 - 2019.08
  • Greeted customers and provided friendly customer service
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy
  • Processed credit card transactions accurately and efficiently
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
  • Managed lottery machines
  • Weighted and scan products

Education

Bachelor of Arts - Communication Studies (Public Relations)

University of North Carolina At Charlotte
Charlotte, NC
05.2024

Skills

  • Microsoft Office
  • Adobe Spark
  • Campaign Management
  • Excel
  • Graphic Design
  • Project Planning
  • Website Maintenance
  • Analytical and Critical Thinking
  • Digital Marketing
  • Branding
  • Content Creation
  • Promotional Campaigns
  • Customer Relations
  • Social Media Expertise

Timeline

Marketing Assistant

CN Jenkins Memorial Presbyterian Church
2024.03 - Current

Merchandising Associate

Old Navy
2023.03 - 2023.11

Customer Service Cashier

Publix Supermarkets
2016.02 - 2019.08

Bachelor of Arts - Communication Studies (Public Relations)

University of North Carolina At Charlotte
Joyous Edwards