Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joyous Neal

Olympia,WA

Summary

Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.

Overview

10
10
years of professional experience

Work History

Cleaner

Magic Hands
Aurora, IL
06.2024 - 07.2024
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Swim Instructor

Goldfish Swim School & Goldfish Swim School Franchising
Aurora, IL
03.2024 - 06.2024
  • Provided swimming instruction to individuals and groups of all ages.
  • Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
  • Developed strategies for challenging behaviors exhibited by students during lessons.
  • Resolved conflicts between swimmers while maintaining a professional demeanor.
  • Attended staff meetings and training sessions related to teaching methods and safety practices.

Warehouse Worker

Trader Joes Warehouse
Lacey, WA
08.2020 - 02.2022
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Used digital database to keep records of units and stock moved.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.

Cleaner

Magic Mops Cleaning
Lacey, WA
12.2018 - 03.2019
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Followed safety processes for all manual and electric cleaning equipment.

Retail Sales Associate

Burlington
Lacey, WA
09.2018 - 12.2018
  • Assisted customers with finding the right product for their needs.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.

Barista

Megabits and Coffee
Olympia, WA
08.2018 - 12.2018
  • Ordered and received supplies to restock beverage items.
  • Created signs and displays to advertise store products or events.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.

Landscape Worker

Private Company
Olympia, Washington
09.2017 - 08.2018
  • Assisted in planting trees and shrubs according to landscape design plans.
  • Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
  • Inspected sites regularly to identify potential problems with soil erosion or drainage issues.
  • Removed debris from work sites after completion of each project.
  • Loaded and unloaded materials onto trucks for transport to job sites.
  • Adhered to safety protocols when operating heavy machinery on the job site.

Crew Team Member

Chuck E Cheese
Olympia, WA
07.2016 - 07.2018
  • Assisted customers with orders and inquiries.
  • Greeted customers in a friendly manner upon entering the store.
  • Restocked items on shelves as needed.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Performed store opening and closing procedures as directed by management team.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Followed all safety regulations while operating machinery or handling chemicals.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.

Babysitter

Private Client
Olympia, WA
09.2014 - 09.2016
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.

Barista

Cafe Oly
Olympia, WA
09.2015 - 06.2016
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

Crew Member

Skateland
Lacey, WA
09.2015 - 04.2016
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Education

High School Diploma -

Olympia High School
Olympia, WA
06-2018

Skills

  • Safe cleaning with chemicals
  • Linen replenishment
  • Dusting
  • Cleaning techniques
  • Ergonomics and safety training
  • Event preparation
  • Production leadership
  • Cleaning and sanitizing
  • Planting
  • Soil preparation
  • Yard mowing
  • Watering lawns and trees
  • Plant Knowledge

Timeline

Cleaner

Magic Hands
06.2024 - 07.2024

Swim Instructor

Goldfish Swim School & Goldfish Swim School Franchising
03.2024 - 06.2024

Warehouse Worker

Trader Joes Warehouse
08.2020 - 02.2022

Cleaner

Magic Mops Cleaning
12.2018 - 03.2019

Retail Sales Associate

Burlington
09.2018 - 12.2018

Barista

Megabits and Coffee
08.2018 - 12.2018

Landscape Worker

Private Company
09.2017 - 08.2018

Crew Team Member

Chuck E Cheese
07.2016 - 07.2018

Barista

Cafe Oly
09.2015 - 06.2016

Crew Member

Skateland
09.2015 - 04.2016

Babysitter

Private Client
09.2014 - 09.2016

High School Diploma -

Olympia High School

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Joyous Neal