Summary
Overview
Work History
Education
Skills
Websites
Languages
Honors
Personal Information
Timeline
Generic

Jozzette Hagemann

Ponder,TX

Summary

Information Security student with passion for aligning security architecture plans and processes with security standards and business goals. Experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Detailed orientated professional skilled to find details and errors. Excellent at complex problem solving and creating resolutions. Effective communication skills and client service excellence while promoting efficiency and effectiveness to business solutions. Bi-Lingual in English and French, willing to relocate.

Overview

8
8
years of professional experience

Work History

Fulfillment Lead

Saddle Creek Logistics
10.2022 - Current
  • Audit all outgoing shipments to ensure completion and resolve inconsistencies
  • Worked closely with team members to analyze and execute efficient workflow
  • Data management
  • Corrected any outgoing shipments that were inaccurate
  • Research systemic operations and archives to analyze occurrences.

Inventory Control Specialist

Saddle Creek Logistics
06.2021 - 10.2022
  • Investigated and resolved variances with millions of records using computer devices to find discrepancies and errors resulting in process and flow improvements
  • Administered data management through software programs to establish corrections and documentation accuracy
  • Organized and processed products through software systems according to vendor and manufacturer procedures
  • Recommended improvements to management to regulate volume and correct discrepancies based on company requirements
  • Troubleshoot and update the two robotics systems, Exotec and Geek
  • Find, investigate, and correct variances and systemic errors
  • Train and develop associates to use and manage these robotic platforms.

Special Service Associate

Home Depot
06.2016 - 12.2019
  • Worked with contractors and customers on special orders, account issues, services, or complaints
  • Resolution administration
  • Ensured customer transactions were processed quickly and accurately
  • Interacted with associates to ensure excellent customer service
  • Identified and solved customer inquiries and problems.

Education

Bachelor of Science - IT Programming Focus On Cyber Security

DeVry University
Villa Park, IL
09.2024

Associate of Applied Science - Computer Information Systems - Cyber Security Programming

DeVry University
03.2023

Skills

  • Database Updating
  • Audit Support
  • Data Evaluation
  • Conflict Resolution
  • Complex Problem Solving
  • Data Management
  • Client Management & Support
  • Troubleshooting
  • Information Security
  • Microsoft Office Suite
  • HTML
  • Cross-Team Collaboration
  • Database Management
  • Infrastructure Security
  • Ethical Security Hacking
  • Python/ SQL/ C#
  • Machine Learning/ AI
  • Project Management
  • Network Security
  • Incidence Response
  • Security Code Review
  • Virtualization Security
  • Cloud Security Testing
  • Malware Analysis
  • Intrusion Detection
  • Exploit Development
  • Access Control Management
  • Social Engineering
  • Vulnerability Assessment
  • Wireless Security Testing

Languages

English
French

Honors

  • Suma Cume Laude in college
  • Member of the National Honor Society Alpha Chi

Personal Information

Willing To Relocate: True

Timeline

Fulfillment Lead

Saddle Creek Logistics
10.2022 - Current

Inventory Control Specialist

Saddle Creek Logistics
06.2021 - 10.2022

Special Service Associate

Home Depot
06.2016 - 12.2019

Bachelor of Science - IT Programming Focus On Cyber Security

DeVry University

Associate of Applied Science - Computer Information Systems - Cyber Security Programming

DeVry University

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Jozzette Hagemann