JOHN NOVAK

• Restocked stations and supplies during slower periods between rushes.
• Utilized problem-solving skills to address customer complaints.
• Followed recipes and cooking techniques for consistent results.
• Developed deep understanding of menu items and ingredients.

• Ensured outstanding dining experiences by skillfully waiting tables and engaging with customers.

• Respond to inbound calls and online tickets to troubleshoot customer problems associated with hardware and software

• Maintained cleanliness of various areas in a busy entertainment venue.

during search for better employment.

• Hired for entry-level role at Inspire Energy and elevated within first month to lead group of 20 employees, track sales metrics, perform interviews, and facilitate training sessions for new hires.

• Collaborated with Jackson Hewitt to deliver technical support to tax preparers addressing software and hardware challenges.

• Technical support for a software computer company with over 6,000 clients. Responsibilities included installation of software, software maintenance and teaching clients how to use the software.
• Sales assistant for sales managers at computer software company. Responsibilities included setting up appointments, managing the installation of software and daily client follow up.
• Promoted to a sales person. Duties included managing hundreds of clients and potential prospects, online and over the phone sales for a software program that cost $25,000 dollars.

• Provided exceptional customer service in a fast-paced dining environment.
• Took accurate orders and ensured timely food delivery to tables.

• Executed food preparation and maintained cleanliness in restaurant back of house.
  Operated dishwasher to ensure compliance with hygiene standards.
  Performed general cleaning tasks to uphold a safe working environment.