Clay Shivers
Longview,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deli Cook
Wal-Mart
02.2022 - 05.2024
- Lead the deli team to execute great customer services and cleanliness.
- Performed problem solving skills and showed the team ways to be more efficient.
Kitchen Manager
Pizza Hut
08.2021 - 01.2022
- Managed the kitchen staff with productive views and goals.
- Provided customer service and sales with friendly etiquette.
CDL Truck Driver
Western Express Trucking
09.2020 - 10.2021
- Coordinated shipping papers, customer documents and daily logs to maintain accurate records
- Planned routes using personal knowledge and GPS mapping software to optimize delivery times.
CDL Truck Driver
Swift Transportation
06.2020 - 08.2020
- Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance
Right of Way Agent
City Of Longview
12.2019 - 06.2020
- Provided the city of Longview with clean right of ways and organized routes for beautification.
- Operated city of Longview sanitation truck on routes to keep Longview looking great.
Freezer Manager
Sam's Club
08.2018 - 10.2019
- Managed the freezer/cooler staff of three in product replenishment and customer service.
- Operated the forklift to be more efficient in production.
Convergys Customer Service Representative
Covergys/AT&T
01.2017 - 03.2018
- Assisted customers with questions
- Managed customer accounts
- Performed data entry for orders, customer information and shipments
- Handled billing issues and order inquiries.
Team Trainer
Taco Bell
07.2015 - 01.2017
- Trained the team on food production and safety.
- Provided great customer care and de-escalated situations to allow for everyone to be happy.
Overnight Stocker
Walmart
07.2014 - 07.2015
- Performed inventory management and aisle resets.
- Prepared the store for each morning of business by having cleanliness and organization.
Kitchen Manager
Taco Casa
06.2013 - 06.2014
- Managed the kitchen staff of five and assisted in order times and customer service.
- Instructed kitchen staff on how to be more efficient at job tasks.
Education
GED -
Kilgore College
Kilgore, TX01.2019
Skills
- Closing telecommunications
- Customer service skills
- Forklift certified
- Inventory management
- Sales communication
- CDL transportation
- Kitchen management
- Technical Support
- Operating Systems
Certification
- CDL
- CDL A
Timeline
Deli Cook
Wal-Mart
02.2022 - 05.2024
Kitchen Manager
Pizza Hut
08.2021 - 01.2022
CDL Truck Driver
Western Express Trucking
09.2020 - 10.2021
CDL Truck Driver
Swift Transportation
06.2020 - 08.2020
Right of Way Agent
City Of Longview
12.2019 - 06.2020
Freezer Manager
Sam's Club
08.2018 - 10.2019
Convergys Customer Service Representative
Covergys/AT&T
01.2017 - 03.2018
Team Trainer
Taco Bell
07.2015 - 01.2017
Overnight Stocker
Walmart
07.2014 - 07.2015
Kitchen Manager
Taco Casa
06.2013 - 06.2014
GED -
Kilgore College
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