Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

JR Cantu

League City,TX

Summary

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.

Overview

42
42
years of professional experience

Work History

Account Manager

LGG Industrial
10.2011 - Current
  • Managed client relationships, ensuring satisfaction and retention through effective communication and problem-solving strategies.
  • Developed strategic account plans to identify growth opportunities and align services with client needs.
  • Oversaw project timelines and deliverables, ensuring alignment with client expectations and internal resources.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Combat Engineer

TX Army National Guard
10.1983 - 07.2006
  • Collaborated with cross-functional teams to plan and execute demolition operations, optimizing mission success rates.
  • Provided technical guidance on engineering equipment usage, improving team efficiency in field operations.
  • Placed explosives and performed mine-sweeping activities on land.
  • Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.

Education

Drafting And Design

College of The Mainland
Texas City, TX

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Timeline

Account Manager

LGG Industrial
10.2011 - Current

Combat Engineer

TX Army National Guard
10.1983 - 07.2006

Drafting And Design

College of The Mainland

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JR Cantu