JR Kerman
DENVER,CO
Summary
Dedicated Ramp Agent experienced in aviation operations and customer service. Contributed to operational efficiency by ensuring timely ground services while adhering to airport regulations and safety procedures. Demonstrated effective problem-solving and communication skills, fostering teamwork and maintaining composure under pressure.
Overview
9
9
years of professional experience
Work History
Ramp Agent
Menzies Aviation
DENVER, CO
07.2024 - Current
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Loaded and unloaded baggage from aircraft safely and efficiently.
- Operated ground support equipment for aircraft servicing and maintenance.
- Coordinated with team members to ensure timely aircraft turnarounds.
- Communicated with flight crews to relay important information during operations.
- Conducted pre-flight checks on ground support vehicles for safety compliance.
- Followed safety procedures such as using reflective gear while working on the ramp.
Aircraft Cleaner
United Airlines
DENVER, CO
06.2021 - 08.2024
- Inspected cabin areas for cleanliness before passenger boarding.
- Cleaned aircraft interiors to maintain high standards of cleanliness and safety.
- Removed trash and debris from aircraft cabins and cargo holds regularly.
- Cleaned galley areas such as ovens, microwaves, stoves, beverage makers and other equipment used by flight crews.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Collaborated with team members to ensure efficient workflow during shifts.
Aircraft Cleaner
Alaska Airlines
Portland, Oregon
10.2019 - 05.2021
- Inspected cabin areas for cleanliness before passenger boarding.
- Cleaned aircraft interiors to maintain high standards of cleanliness and safety.
- Removed trash and debris from aircraft cabins and cargo holds regularly.
- Cleaned galley areas such as ovens, microwaves, stoves, beverage makers and other equipment used by flight crews.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Collaborated with team members to ensure efficient workflow during shifts.
Cargo Agent
United Cargo
Houston, Texas
02.2018 - 09.2019
- Processed cargo shipments in accordance with safety and company regulations.
- Maintained accurate records of cargo inventory and shipment details.
- Communicated effectively with customers regarding shipment status and inquiries.
- Operated warehouse equipment to handle and store cargo efficiently.
- Collaborated with team members to resolve logistical challenges promptly.
Education
Humble High School
Houston, TexasSkills
- Ground support equipment
- Baggage handling
- Safety compliance
- Aircraft inspection
- Ramp service
- Team collaboration
- Attention to detail
- Dependability
- Time management
- Security awareness
- Flexible schedule
Timeline
Ramp Agent
Menzies Aviation
07.2024 - Current
Aircraft Cleaner
United Airlines
06.2021 - 08.2024
Aircraft Cleaner
Alaska Airlines
10.2019 - 05.2021
Cargo Agent
United Cargo
02.2018 - 09.2019
Humble High School