- Hard-working and passionate IT Support Technician with 1 year of experience. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Willing to learn and grow.
- Active DoD TS/SCI Clearance.
Hi, I’m
Jonah Rachmat
IT Support Technician
Murrieta,CA
Summary
Overview
6
years of professional experience
2
Languages
Work History
Pechanga Resort & CasinoTemecula, CA
IT Support Technician
12.2022 - Current
Job overview
- Responsible for troubleshooting software and hardware issues, setting up and configuring computer systems, and supporting users with their technology needs.
- Walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
United States Army ReservesFallbrook, CA
25B Information Technology Specialist
10.2021 - Current
Job overview
- Responsible for maintaining, processing and troubleshooting military computer systems/operations
- Maintain networks, hardware and software
- Provide customer and network administration services.
Pechanga Resort & CasinoTemecula, CA
Table Games Dealer
12.2016 - 08.2021
Job overview
Education
Mt. San Jacinto College
No Degree from Computer Science
05.2001
University Overview
Skills
Teamworkundefined
Accomplishments
Accomplishments
Received an Army Achievement Medal for being the Distinguished Graduate of 25B Information Technology Specialist AIT in Fort Gordon, GA.
Timeline
IT Support Technician
Pechanga Resort & Casino
12.2022 - Current
25B Information Technology Specialist
United States Army Reserves
10.2021 - Current
Table Games Dealer
Pechanga Resort & Casino
12.2016 - 08.2021
Mt. San Jacinto College
No Degree from Computer Science
05.2001