JOHN REYNOLDS
TX
Summary
Results-driven banking professional with nine years of experience. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Committed to leveraging these qualities for further career advancement and enhanced organizational performance.
Overview
13
13
years of professional experience
Work History
Credit Solutions Advisor/Mortgage Loan Officer
Bank of America
Round Rock, USA
08.2019 - 03.2025
- Processed maintenance, operations and correspondence for new and existing accounts.
- Educated customers on options for managing their finances by leveraging technology, tools, and resources.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Concentrated on dispute resolution and retaining clients.
Digital Marketing Consultant
Web.com
Austin, USA
06.2018 - 06.2019
- Developed online marketing strategies for general contractors, attorneys, and accountants.
- Implemented successful SEO, PPC, and social media strategies.
Payroll Specialist
Healthcare Security Services, Inc.
Abilene, USA
04.2017 - 05.2018
- Contract management and initiation for new Texas locations.
- Organized employee submissions, scheduling, and travel when necessary.
- ATM inspections and overnight data entry.
Freight Broker
Total Quality Logistics
Austin, USA
05.2016 - 04.2017
- Facilitated connections between clients and carriers.
- Researched new carriers that could provide cost savings or improved services.
- Negotiation intensive
Inside Account Executive
SHI (Software House International)
Austin, USA
12.2014 - 04.2016
- Developed proposals for clients, outlining IT solutions that addressed their specific needs.
- Top 10 SMB performers for Apple products.
Teller Supervisor
City Bank
Lubbock, USA
12.2011 - 06.2014
- Excellence in Customer Service Award
- Developed and maintained strong relationships with customers, promoting bank loyalty and retention.
- Managed and balanced cash vault, audits, and general ledger accounts.
Education
Bachelor's Degree - Agriculture Communications
Texas Tech University
Lubbock, TexasSkills
- Client Relationship Management
- Risk Mitigation and Resolution
- Reputation Management
- Client Retention
- Loan processing
- Investment planning
- Business Development
Timeline
Credit Solutions Advisor/Mortgage Loan Officer
Bank of America
08.2019 - 03.2025
Digital Marketing Consultant
Web.com
06.2018 - 06.2019
Payroll Specialist
Healthcare Security Services, Inc.
04.2017 - 05.2018
Freight Broker
Total Quality Logistics
05.2016 - 04.2017
Inside Account Executive
SHI (Software House International)
12.2014 - 04.2016
Teller Supervisor
City Bank
12.2011 - 06.2014
Bachelor's Degree - Agriculture Communications
Texas Tech University
Similar Profiles
Yaquelin GuevaraYaquelin Guevara
Relationship Manager Business Owner Specialist at Bank Of AmericaRelationship Manager Business Owner Specialist at Bank Of America
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
AUSTIN MONREALAUSTIN MONREAL
Relationship Banker at Bank of AmericaRelationship Banker at Bank of America
Scott PetersenScott Petersen
Mortgage Loan Originator/Loan Structure Specialist at Bank of AmericaMortgage Loan Originator/Loan Structure Specialist at Bank of America
Christopher BasquezChristopher Basquez
Flooring Removal Technician at Texas Dust Free Flooring RemovalFlooring Removal Technician at Texas Dust Free Flooring Removal