JOHN REYNOLDS
TX
Summary
Results-driven banking professional with nine years of experience. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Committed to leveraging these qualities for further career advancement and enhanced organizational performance.
Overview
13
13
years of professional experience
Work History
Credit Solutions Advisor/Mortgage Loan Officer
Bank of America
Round Rock, USA
2019.08 - 2025.03
- Processed maintenance, operations and correspondence for new and existing accounts.
- Educated customers on options for managing their finances by leveraging technology, tools, and resources.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Concentrated on dispute resolution and retaining clients.
Digital Marketing Consultant
Web.com
Austin, USA
2018.06 - 2019.06
- Developed online marketing strategies for general contractors, attorneys, and accountants.
- Implemented successful SEO, PPC, and social media strategies.
Payroll Specialist
Healthcare Security Services, Inc.
Abilene, USA
2017.04 - 2018.05
- Contract management and initiation for new Texas locations.
- Organized employee submissions, scheduling, and travel when necessary.
- ATM inspections and overnight data entry.
Freight Broker
Total Quality Logistics
Austin, USA
2016.05 - 2017.04
- Facilitated connections between clients and carriers.
- Researched new carriers that could provide cost savings or improved services.
- Negotiation intensive
Inside Account Executive
SHI (Software House International)
Austin, USA
2014.12 - 2016.04
- Developed proposals for clients, outlining IT solutions that addressed their specific needs.
- Top 10 SMB performers for Apple products.
Teller Supervisor
City Bank
Lubbock, USA
2011.12 - 2014.06
- Excellence in Customer Service Award
- Developed and maintained strong relationships with customers, promoting bank loyalty and retention.
- Managed and balanced cash vault, audits, and general ledger accounts.
Education
Bachelor's Degree - Agriculture Communications
Texas Tech University
Lubbock, TexasSkills
- Client Relationship Management
- Risk Mitigation and Resolution
- Reputation Management
- Client Retention
- Loan processing
- Investment planning
- Business Development
Timeline
Credit Solutions Advisor/Mortgage Loan Officer
Bank of America
2019.08 - 2025.03
Digital Marketing Consultant
Web.com
2018.06 - 2019.06
Payroll Specialist
Healthcare Security Services, Inc.
2017.04 - 2018.05
Freight Broker
Total Quality Logistics
2016.05 - 2017.04
Inside Account Executive
SHI (Software House International)
2014.12 - 2016.04
Teller Supervisor
City Bank
2011.12 - 2014.06
Bachelor's Degree - Agriculture Communications
Texas Tech University