Jretyn Tucker
Joplin,MO
Summary
Highly driven individual with exceptional communication and project management skills. I have a proven ability to handle multiple tasks effectively and efficiently in fast-paced chaotic environments. I am known for my positive and rapid approach addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
EGM Technical Coordinator
Downstream Casino And Resort
69300 E Nee Road, Quapaw OK 74363
06.2025 - Current
- Coordinated activities such as installs, removals, and conversions of gaming machines.
- Assisted in troubleshooting and resolving system issues with the CMS (Casino Management System).
- Collaborated with vendors and other departments to optimize scheduling and minimize downtime.
- Maintained all documentation and managed all critical databases regarding gaming machines.
- Oversaw gaming machine activities from inception to completion, consistently delivering within deadlines.
Compliance Team Lead
Quapaw Nation Gaming Agency
5681 S 630 Road, Quapaw OK
07.2021 - 06.2025
- Oversaw compliance audit processes.
- Led a team in conducting thorough reviews of gaming operations.
- Trained staff on compliance protocols and new regulatory changes.
- Analyzed and created compliance reports.
- Oversaw investigations into compliance violations.
- Evaluated third-party vendors for adherence to regulatory requirements.
Education
High School Diploma -
Erie Highschool
Erie, KSSkills
- Reliability
- Teamwork and collaboration
- Problem-solving abilities
- Project Coordination
- Documentation management
- Excellent communication
Timeline
EGM Technical Coordinator
Downstream Casino And Resort
06.2025 - Current
Compliance Team Lead
Quapaw Nation Gaming Agency
07.2021 - 06.2025
High School Diploma -
Erie Highschool