Open To Work
Jamie Schultz
Executive Leadership IT
Medford,OR
Work Preference
Summary
Visionary leader with over 20 years of experience in navigating complex business environments and large enterprises. Expertise includes people leadership, enterprise financial and technological strategy, business partnerships, financial management, and technology infrastructure. Skilled in aligning enterprise strategy to enhance operational efficiency, drive business outcomes, and ensure regulatory compliance while fostering a culture of teamwork, innovation, agility, and continuous improvement. Committed to leveraging strategic insights to propel organizational growth and success in dynamic markets.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Director of Service Delivery
Providence St. Joseph Health
Providence, WA/MT
02.2024 - Current
- Achieved successful management of technology strategies for 4 hospitals and 75 medical facilities across 2 states. Delivered effective leadership to 50 technicians and engineers across 6 teams. Drove multimillion dollar budget management for technology initiatives, ensuring alignment with clinical engineering and biomedical technology objectives.
- Directed financial and intellectual stewardship for a portfolio of over 100 contracts, ensuring compliance and strategic alignment.
- Analyzed purchasing decisions for medical devices in partnership with clinical executive leadership to optimize financial strategy.
- Developed and implemented comprehensive financial tracking strategy to improve understanding of costs associated with medical facilities across multiple states.
- Directed clinical engineering initiatives to enhance management practices and drive transformative changes, achieving significant reductions in contract expenditures.
- Oversaw comprehensive design and implementation of enterprise IT infrastructure, focusing on maintaining high availability and robust disaster recovery strategies.
- Spearheaded engineering initiatives to enhance platform reliability, uptime, and performance.
- Cultivated and maintained relationships with technology vendors, service providers, and strategic partners to align with enterprise and local IT objectives.
- Implemented strategies to cultivate a culture of continuous improvement and strong team values, utilizing data-driven insights to refine biomedical service delivery.
- Developed strategic initiatives to enhance service efficiency and quality across multiple departments.
IS Strategic Partner, Director Service Delivery
Providence St. Joseph Health
Providence, OR/WA/MT/TX/NM
09.2020 - 02.2024
- Directed strategic partnerships across IT pillars and medical facility leadership to align technology initiatives with organizational goals. Acted as a key liaison to drive business demand for IT capabilities within Providence. Influenced decisions that shape patient care through innovative technology solutions.
- Facilitated executive discussions on strategy and technology to drive a 20% improvement in efficiency and significant cost savings.
- Ensured successful communication and progress tracking for IS transformation projects, leading to a 25% decrease in project delays and improved stakeholder satisfaction.
- Facilitated seamless communication between hospital/service area executive leadership and IS system initiatives, resulting in improved customer experience.
- Transformed IS efforts to Simplify, Modernize, and Innovate, resulting in 25% increase in customer satisfaction.
- Achieved streamlined document and business case creation through effective resource collaboration. Enhanced project value and communication, resulting in improved stakeholder engagement. Drove continuous improvement initiatives, positively impacting operational efficiency.
- Coordinated efforts with diverse teams to enhance service delivery strategies, ensuring alignment with organizational goals.
- Coordinated project assistance requests for four states, resulting in more efficient delivery processes and elevated client satisfaction.
- Implemented cross-functional collaboration strategies, increasing communication between local operations and project teams by 30%.
- Developed root cause analyses and process improvement plans, sharing lessons learned.
Chief Technology Officer (CTO)
The University of Providence
Great Falls, MT
01.2018 - 09.2020
- Executive IT leader with responsibility for all IT strategy, finances, budget, contracts, and the technological future for The University of Providence. Partnering with C-Suite leaders and VP’s to design technology around the 10-year plan of the President and Board of Directors to grow the university by 10,000 students.
- Facilitated contract negotiations for ERP systems, resulting in millions in savings and sustained vendor support at favorable terms.
- Conducted comprehensive reviews and adjustments to align all systems with NIST standards for improved operational integrity.
- Authored and implemented data governance policies and procedures, fostering a culture of accountability and data integrity within the university.
- Chaired the Campus Advisory Council and developed business strategies across all educational units in collaboration with executive and mid-level leadership to align with the university's strategic priorities.
- Orchestrated integration of multi-million-dollar ERP solution (Ellucian/Banner) across university departments, enabling data-driven decisions and fostering value-added revenue growth.
- Boosted the university's global reach by creating first-of-its-kind hybrid classrooms, introducing 3rd party software, for both traditional and distance education, resulting in a 40% increase in student retention.
- Managed IT staff performance and increased customer satisfaction by 75% by fostering a culture of continuous learning and development.
- Oversaw the successful migration of the university infrastructure to Azure, Microsoft365, and AWS, resulting in a 30% increase in efficiency and improved scalability for future growth.
- Transformed university's network with cutting-edge technology, enhancing security and reliability and paving the way for IoT, 5G, and Wi-Fi 6.
IS Strategic Partner, Site Director
Providence St. Joseph Health
Portland, OR
09.2015 - 01.2018
- Executive IT leader responsible for strategic partnerships between all IT pillars and medical facility leadership. Acting as the strategic interface to stimulate, surface, and shape business demand for the whole of Providence’s IT capabilities. Guiding high level decisions impacting how hospitals provide patient care using new and existing technologies. Building partnerships, evolving culture, driving value, and creating connections between IT and hospital leadership to ensure positive outcomes for all technology implementations, projects, strategies, purchases, etc.
- Aligned 3 major hospitals and Home and Community Services with corporate IT in the Portland, Oregon region.
- Managed a multitude of projects in collaboration with colleagues up and down the Western Seaboard. Projects include implementing mobile devices that bring medical translators into the hospital rooms in the medical systems of 50+ hospitals and 829+ clinics and contracting and purchasing over 1000 laptops to be used in Home and Community Services in all states.
- Rebuilt and fortified a previously shaky relationship between IT and Home and Community Services in a matter of months. Home and Community Services were treated as less than equal to the larger hospitals. By giving time and effort to truly support them, the relationship grew very quickly.
- Partnered with senior-level executive leadership to build new strategies and innovation around 50 hospitals, 829 clinics, and hundreds of programs and services across the West Coast.
- Achieved implementation of significant system-wide projects saving an estimated minimum of $10 million in the first year in real and potential lost revenue.
Education
Master of Business Administration, MBA -
Western Governor’s University
Salt Lake City, UT07-2020
Bachelor of Business Management, BS - undefined
Western Governor’s University
Salt Lake City, UT12-2018
Associates of Science, Computer Support, AAS - undefined
Rogue Community College
Medford, Oregon07-2011
Skills
- Operational excellence
- Business analysis
- Incident management
- Staff development
- Process improvement expertise
- Strong leadership
- Cross-functional coordination
- Effective communication
- Adaptability and flexibility
- Decision-making
- Business process improvement
- Strategic planning
Accomplishments
- Supervised team of 87 staff members through multiple layers of leadership.
- Built and maintained partnerships with executive leaders within medical and technological pillars across 7 states and hundreds of medical facilities.
- Documented and resolved failed linear excelerator deployment which led to a successful redeployment and governance team charged with system-wide deployments across 52 hospitals.
- Deployed ERP system across entire organization enabling leaders to manage core operations, improve efficiency, and enable informed decision-making.
- Built innovative systems enabling hybrid educational system supporting massive student growth potentials.
Certification
- Cap and Workout (Six Sigma and Lean) Sep 2019
- Crucial Conversations Nov 2016
- Athena July 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Service Delivery
Providence St. Joseph Health
02.2024 - Current
IS Strategic Partner, Director Service Delivery
Providence St. Joseph Health
09.2020 - 02.2024
Chief Technology Officer (CTO)
The University of Providence
01.2018 - 09.2020
IS Strategic Partner, Site Director
Providence St. Joseph Health
09.2015 - 01.2018
Bachelor of Business Management, BS - undefined
Western Governor’s University
Associates of Science, Computer Support, AAS - undefined
Rogue Community College
Master of Business Administration, MBA -
Western Governor’s University