Dedicated professional with broad administrative skills, knowledgeable in preparing and maintaining personnel records; policies and procedures relating to administrative communications; terminology and procedures used within assigned Personnel functional areas. Experienced in advising leadership on policies and regulations governing administrative actions, updating personnel data systems, and working in a Total Force environment. Seeking a position that will utilize my abilities, provide opportunities to expand and enhance my knowledge base, and contribute to the success of the mission and organization as a whole.
Overview
9
9
years of professional experience
Work History
Commander Support Staff, NCOIC
176th Maintenance Group
12.2023 - Current
Directly supports Maintenance Group leadership team comprised of 4 CCs, 7 SELs, and 2 First Sergeants.
Vital member of the MXG CSS orderly room overseeing personnel programs, customer service, and ensuring compliance with Air Force policies in collaboration with FSS.
Provides administrative support to 500+ Airmen serving in-place and deployed contingency operations for airlift, 24-hour search and rescue and full-spectrum operations worldwide.
144th AS Commander Support Staff
176th OPERATIONS GROUP, ALASKA AIR NATIONAL GUARD
07.2022 - 12.2023
Update various personnel data systems to create and maintain 100 personnel records.
Generate, route, update awards and decorations utilizing myDECS.
Advise leadership team & members on regulations of real-time personnel changes.
Create orders and maintain Drill pay rosters all members.
Review/route EPR/OPRs and update EPR/OPR raters for all members in MILPDS.
Prepare/review HRO documents at the unit level for Wing processing and managing the UMD.
Customer Support Specialist
176th FORCE SUPPORT FLIGHT, ALASKA AIR NATIONAL GUARD
02.2017 - 07.2022
Reviewed BMT folders for accurate and up to date documents prior to member’s departure for training.
Provided customer service via telephone, on-site, or email correspondence for inquiries related to various personnel actions.
Updated various personnel data systems to create and maintain personnel records.
Issued identification cards to all branches of the Military, Dependents, Retirees, Civilians and Contractors.
Briefed military members and dependents on base privileges, life insurance, Thrift Savings Plan, and Tricare benefits.
Issued DD Form 214’s to all eligible personnel and provided guidance when necessary.
Guided customers on the use of various personnel web applications.
Updated various personnel data systems to create and maintain 78 personnel records.
Briefed 129 members on Retirement/Separation/Discharge process.
Processed promotion packages, service awards and decorations, and updated personnel data system for eligible members.
Inspected new Officer and Enlisted Accession packages; interviewed individuals to ensure accuracy of information.
Education
Associate of Science - Business Administration
Trident University International
Cypress, CA
01-2026
Professional Development -
Non Commission Officer Academy
Online
12-2025
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Central Texas College
JBER, AK
08.2021
Profession Development -
Airman Leadership School
Grand Forks, ND
09.2020
Military Education -
Airman Professional Military Education
JBER, AK
04.2018
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Personnel Technical Training
Keesler AFB, MS
12.2017
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Basic Military Training
Lackland AFB, TX
06.2017
Skills
Proficient in utilizing teamwork and mutual support, meeting stringent timelines, working independently, adapting to changes, multi-tasking, and fostering personal and professional development with little supervision
Specialized knowledge of Oracle and Air Force Human Resource systems/applications
Military Personnel Data System (MILPDS)
Defense Enrollment Eligibility Reporting System (DEERS)
Virtual Military Personnel Flight (vMPF)
Virtual Personnel Center (vPC)
Air Reserve Order Writing System (AROWS)
MyPERS
Sharepoint
Excel
Microsoft Office
Case Management System (CMS)
Timeline
Commander Support Staff, NCOIC
176th Maintenance Group
12.2023 - Current
144th AS Commander Support Staff
176th OPERATIONS GROUP, ALASKA AIR NATIONAL GUARD
07.2022 - 12.2023
Customer Support Specialist
176th FORCE SUPPORT FLIGHT, ALASKA AIR NATIONAL GUARD
02.2017 - 07.2022
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Central Texas College
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Personnel Technical Training
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Basic Military Training
Associate of Science - Business Administration
Trident University International
Professional Development -
Non Commission Officer Academy
Profession Development -
Airman Leadership School
Military Education -
Airman Professional Military Education
ACHIEVEMENTS
2025 – 3rd Quarter Group Non-Commissioned Officer – JBER, AK
2025 – 3rd Quarter Squadron Non-Commissioned Officer – JBER, AK
2024 – Air Force Commendation Medal – JBER, AK
2020 – Commandant Award: ALS –Grand Forks, ND
2019 – Air Force Achievement Medal – JBER, AK
2019 – Air Force Commendation Medal – JBER, AK
2019 – Alaska Humanitarian Service Medal – JBER, AK
2019 – Top Performer -176th Force Support Staff Assisted Visit – JBER, AK