Summary
Overview
Work History
Education
Skills
Timeline
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JUAN ALARCON

Pacifica,CA

Summary

At Kalyn Repair SF, I excelled as a Cell Phone Repair Technician, leveraging my expertise in hardware repair and software diagnostics to deliver high-quality service. Skilled in screen repair and data recovery, I consistently provided solutions that enhanced customer satisfaction and device functionality, showcasing my technical proficiency and customer service acumen.

Overview

13
13
years of professional experience

Work History

Cell Phone Repair Technician, Customer Service

Kalyn Repair SF
02.2012 - Current
  • Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.

Education

High School Diploma -

Guadalupe
Lima, Peru
08.2004

Skills

  • Software Diagnostics
  • Data Recovery
  • Warranty processing
  • Screen Repair
  • Sales Support
  • Software Updates
  • Hardware Repair
  • Software Upgrades

Timeline

Cell Phone Repair Technician, Customer Service

Kalyn Repair SF
02.2012 - Current

High School Diploma -

Guadalupe
JUAN ALARCON