Summary
Overview
Work History
Education
Skills
Websites
Technical Toolkit
Timeline
Generic

JUAN ALCALA

Banning,CA

Summary

Computer Engineering graduate and High-Impact Operations Leader with 5+ years of experience managing complex logistics environments. Expert at merging technical systems (WMS) with physical workflows to drive $8M+ in annual revenue. Proven specialist in high-compliance operations, having successfully implemented SQF and HACCP standards. A strategic "bridge" between IT infrastructure, regulatory compliance, and floor-level operational excellence.

Overview

11
11
years of professional experience

Work History

Branch Manager

MAINFREIGHT
Carson, USA
01.2020 - Current
  • Compliance Leadership: Successfully spearheaded the implementation of SQF (Safe Quality Food) and HACCP programs, ensuring the facility met rigorous global safety and quality standards for food-grade storage and handling.
  • P&L & Revenue Growth: Orchestrate full-site operations for a Tier-1 distribution hub generating $8M+ annually.
  • Digital Transformation: Led multiple WMS rollouts and system migrations; acted as the primary technical translator between IT developers and warehouse staff to ensure 100% adoption.
  • Operational Precision: Sustained 99%+ inventory accuracy by engineering a custom cycle-count audit system and rigorous data-driven discrepancy resolution.
  • High-Stakes Onboarding: Launched a multi-site account by designing the pricing architecture, communication matrices, and performance KPIs from the ground up.
  • Strategic Leadership: Managed a headcount of 37+, reducing turnover and increasing labor efficiency through structured training and clear accountability frameworks.

Warehouse Operations Support

THE HOME DEPOT
Moreno Valley, USA
01.2015 - 01.2020
  • Process Improvement: Optimized product flow and fulfillment speed in a high-volume distribution center.
  • Systems Training: Served as the 'Super User' for operational software, training new hires on system navigation and RF scanning protocols.
  • Inventory Integrity: Maintained stock levels through proactive system adjustments and discrepancy reporting.

Education

Bachelor of Science - Computer Engineering

California State University
01.2020

Skills

  • SQF Program Implementation
  • HACCP Certification
  • SOP Development
  • WMS Implementation
  • RF Integration
  • System Troubleshooting
  • Python
  • C
  • P&L Support
  • Labor Optimization
  • KPI Benchmarking
  • Java
  • Workflow Automation
  • Advanced WMS Platforms
  • RF Mobile Devices
  • Shipping/Inventory Software
  • SQF Practitioner standards
  • HACCP methodology
  • OSHA safety protocols

Technical Toolkit

  • Engineering: Python, C++, Java, System Troubleshooting, Workflow Automation.
  • Logistics Tech: Advanced WMS Platforms, RF Mobile Devices, Shipping/Inventory Software.
  • Compliance: SQF Practitioner standards, HACCP methodology, OSHA safety protocols.

Timeline

Branch Manager

MAINFREIGHT
01.2020 - Current

Warehouse Operations Support

THE HOME DEPOT
01.2015 - 01.2020

Bachelor of Science - Computer Engineering

California State University
JUAN ALCALA