Juan Alvarez

Achieved notable customer satisfaction and referral rates at Discount Tire through exceptional service and problem-solving abilities. Excelled in client relationship building and multitasking, enhancing product interest and team performance. Skilled in both communication and detailed analysis, I drove continuous product and service improvements. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.