Juan Angon
Bakersfield,CA
Summary
Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks; uses various protocols and topologies, including local area networks and wide area networks. Installs, operates, and maintains telecommunications and automated message switching equipment; performs network troubleshooting and problem diagnosis; performs tests to check signal flow and linkage to other installations; maintains records of message activity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
US Army Reserve
04.2024 - Current
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Used ticketing systems to manage and process support actions and requests.
- Set up network profiles, security permissions and file sharing systems.
- Controlled and managed server room, wireless network, server infrastructure, laptops and video conferencing equipment.
- Implemented and maintained virtual private networks.
- Designed and evaluated WAN and LAN connectivity technologies.
- Planned and implemented upgrades to system hardware and software.
Cashier Team Lead
Little Ceasers Pizza
04.2023 - 04.2024
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Handled cash with high accuracy and took care to check bills for fraud.
Customer Service Cashier
Me N Ed's
11.2022 - 04.2023
- Physical and mental skills used to accomplish duties including food preparation, inventory stocking and basic cooking
- Manage all food order slips and administer all verbal instructions and perform all cooking as per instructions
- Ensure optimal level of sanitation and safety standards in work area at all times
- Exceptional communication and customer service skills
- Ability to work within deadlines and multitask
- Demonstrated ability to manage both the front end and the back end restaurant
- Proven ability to work as a cashier when needed
- Inspected and cleaned food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food handling practices
- Ensured food is stored and cooked at correct temperature by regulating temperature of ovens and deep fryers
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, rotating stock
- Inspected and cleaned food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food handling practices
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High school diploma -
East Bakerseld High School
Bakersfield, CA12.2024
Skills
- Hardware installations
- LAN protocols
- WAN protocols
- End user support
- Network administration
- Network Securit
- Device configuration
- Virtualization technologies
- Safety protocol
- Help Desk Troubleshooting And Problem Solving
Accomplishments
Award
Certification
CompTIA Security +
Timeline
Information Technology Specialist
US Army Reserve
04.2024 - Current
Cashier Team Lead
Little Ceasers Pizza
04.2023 - 04.2024
Customer Service Cashier
Me N Ed's
11.2022 - 04.2023
CompTIA Security +
High school diploma -
East Bakerseld High School
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