Bilingual with strong customer service, communication, and conflict resolution skills. Committed to enhancing guest satisfaction through effective check-in processes and collaboration with team members.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Quality Inn Suites
Vancouver, Washington
03.2025 - Current
Managed check-in and check-out processes to ensure smooth guest arrivals and departures.
Answered guest inquiries promptly, providing accurate information and assistance.
Collaborated with housekeeping to guarantee timely room readiness for incoming guests.
Processed payments while maintaining precise cash handling procedures for financial integrity.
Education
High School Diploma -
Columbia River High School
Vancouver, WA
06-2024
Associate of Applied Science - Business Administration
Clark College
Vancouver, WA
08-2026
Skills
Payment handling
Customer service
Communication skills
Team collaboration
Bilingual: English and Spanish
Conflict resolution and documentation
Timeline
Front Desk Agent
Quality Inn Suites
03.2025 - Current
High School Diploma -
Columbia River High School
Associate of Applied Science - Business Administration